ahmed zenet, manager

ahmed zenet

manager

sedra bakery & bastry

Location
Egypt
Education
Bachelor's degree, مراقبة جودة وسلامة اغذية
Experience
19 years, 11 Months

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Work Experience

Total years of experience :19 years, 11 Months

manager at sedra bakery & bastry
  • Egypt
  • My current job since November 2005

manager

shift supervisor at americana
  • United Arab Emirates - Sharjah
  • July 2003 to December 2004

Shift Supervisor in Hardees Restaurant Chain in the Kuwait food company (Americana) in UAE branch (Dubai)
The responsibilities of the work were:
Handling customers complaints, training new team members, manage the shift during the manager absence,
follow up the operation standard,
follow up the team members
and some other managerial work like sales forecasting, labor analysis and
Ordering system.

Education

Bachelor's degree, مراقبة جودة وسلامة اغذية
  • at جامعة عين شمس
  • September 2012
Bachelor's degree, ادارة فنادق
  • at Faculty of Tourism and Hotels (hotels management department ) Alexandria University
  • July 2002

graduation degree 72.7 (good)

Specialties & Skills

Customer Service
Grievance Handling
Office Work
Food Service
Working Under Pressure
• Ability to work under pressure.
• Ability to work in teamwork.
• Good telephone manner.
• Ability to work with all type of office equipments

Languages

English
Intermediate
Arabic
Expert
French
Beginner
Italian
Beginner