Store Manager
ALEF Bookstores
Total years of experience :11 years, 0 Months
• Full responsibility of the store; managing all operational functions associated with the operation, including sales target, customer service, productivity, profitability, control of expenses and shortages, and level of store cleanses.
• Planning, organizing, staffing, directing and staff supervision & evaluations.
• Performs all customer service agent responsibilities.
• Motivate the sales team to achieve budgeted sales targets.
• Organize the sales team to achieve set service standards.
• Monitor performance of sales team and identify areas for training development.
• Maintain first class merchandise standards.
• Ensure store is fully stocked and the replenishment procedures are being carried out on a daily basis.