Team Leader
Nile Takaful
Total des années d'expérience :17 years, 1 Mois
Leading the team members ( agents ) to archive theire targets
Handling the hard calls
Field support to all agents
Delivering the vision and mission so clear and simple to the agents
Working under stress
Managing the team to achieve the target so efficiency
Handling all taybes of client
Handling all complains
Receiving all requests through all channels e-mail, walk-ins, fax, ....etc.
Working under stress