أحمد علي

 Developing a business strategy focused on financial gain and customer satisfaction.
 Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.
 Assesses the impact of commercial opportunities by analyzing relationships among several different data sources to formulate effective action plans
 Developing Business opportunities with mass market new Leads and existing clients for Management System Standards Certifications and related training programs and other types that comply with the market demand like HSE cases, Process Safety Management & Product Certifications.
 In charge of developing EnMS 50001 (Energy Management System) - ISO 27001(Information Security Management System) - OH&SMS45001 (Health & Safety Management System) - ISO 9001 (Quality Management System) - EMS14001 (Environment Management System) - IATF16949 (Automotive Quality Management System) - ISO 22000 (Food Safety Management System)-ISO13485:2016 (Medical Devices)-CE Mark (Medical & Construction) - BRC, Global Gap, Grasp, Sedex and other certifications portfolio.
 In charge of developing Management System Standards - Lean Six Sigma - PMP (Project Management Professional) - Industrial -HSE - Compliance Training -Functional Training -Business Management and other training programs.
 In charge of stablishing reports by collecting, analyzing, and summarizing information, also monitoring and evaluation social media marketing activities within TÜV marketing department and provide them by the suitable feedback and decisions.
 Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
 Advising on forthcoming product developments and discussing special promotions
 Planning and overseeing new marketing initiatives.
 Develop and Coach entry level staff into valuable salespeople
 Plan, Design & Establish the annual training plan.
 Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
 Responsibility for the concept design, development, planning, budgeting, negotiation, execution and delivery of training Courses.
 Ensuring client satisfaction and working to eliminate any source of dissatisfaction encountered by collaborating with operational staff.
 Manages training partner’s relationship through the partnership lifecycle. Plays liaison role & agreements with partners; ensuring needs from both parties are met to facilitate a successful training program and relationship.

*Making consistent growth of the SGS Certification& training business and achieve the sales growth budget required.
*Achieving agreed strategic business targets and objectives
*Acting as focal point for sales based activities in the training business by liaising with exiting clients and create new prospects to grow training business.
*listening to customer requirements and presenting appropriately to make a sale by gaining a clear understanding of customers business and requirements.
*Maintaining and developing relationships with existing customers in person,
*Ensuring relevant research activities are carried out to identify new business opportunities.
*Working with other staff members to ensure that all opportunities are maximize.
*Creating detailed proposal documents and negotiating the terms of an agreement and closing sales.
*Advising on forthcoming product developments and discussing special promotions.
*Engaging with marketing initiatives if support is required to develop and implement local or national campaigns.
*Ensuring client satisfaction in any training events organized and working to eliminate any source of dissatisfaction encountered by collaborating with operational staff.
*Providing feedback of personal activities in the prescribed format in a monthly report to the Business manger.
*At all times, adherence to the company policies and procedures in indispensable.
*Use the sales management system to record all sales activities to ensure the information is centrally documented and access-able.
*Responsible of the Industrial Modernization Center( IMC) activities activities with the SGS.

*Achieving agreed strategic business targets and objectives within my team.
*Develop a complete understanding of the customer segment for development of company and services through market surveys and other methods of research.
*Identify the client’s training and development needs for his/her organization through job analysis, appraisal schemes, regular consultation or any other employee performance management tool had been done by the Organization Development and recommended by any suitable employees assessments upon the case needs.
*Developing and recommending appropriate strategies and interventions to address issues identified during the assessment process; Recommending by action plan, monitoring progress of those plans and responding to changes by making adjustments as needed.
*Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
*Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit, Quality of service and work to improve the clients ROI.
*Prepares reports by collecting, analyzing, and summarizing information, also monitoring and evaluation social media marketing activities within marketing agency and Tandem’s marketing department and provide them by the suitable feedback.
*Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench-marking state-of-the-art practices; participating in professional societies and support in establishing the clients technical proposals with learning department.
*Coordinate sales effort with team members and other departments
*Continuously improve through feedback from clients and management
*Execute tasks related to the business assigned from the top management

*Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new services.

 The main objective of the job is to Continuously Increase the Program’s & projects market share around Egypt’s governorates. It includes improving the quality of the delivered programs, Market existing projects & programs and help in developing new projects.
 Implementation of programs including all academic, logistical and financial aspects in accordance with the Management Center policies and procedures.
 Follow up on instructor performance and evaluation.
 Follow up and respond to all programs administration and operation inquiries.
 Handle comments &complaints and report them to Programs manager.
 Handle calls and inquiries coming from the candidates, also redirect the candidates’ quires for joining the programs to our partners in govern-orates.
 Attend a minimum of three classes per instructor per year.
 Coordinate and maintains data bases for the quality system and prepares/assists in preparation quality reports.

#maintaining and developing relationships with existing customers

#acquiring potential customers and distributors

# promoting products and services

# reviewing sales performance

#fulfilling Allianz’s service level standards

#working closely with Market Management and Product Development by providing them with useful customer feedback

Data Entry Agent.