AHMED OUDA

 Manage all support services activities within Al Yamama including public relations, front desk services, security
services, maintenance, staff accommodation and transportation activities.
 Ensure policies, protocols and processes involving all support services activities are effectively developed,
implemented, maintained, reviewed and updated.
 Develop and updates a customized Transportation policies and plans corresponding to CTR (Commute Trip
Reduction) Program.
 Act as a main contact point for external partners, consultants, contractors and businesses covering Al
Yamama`s support services.
 Be a key driver of organizational change and improvement by establishing more efficient day to day
operations within Al Yamama’s support services.
 Work with Operations and HR Managers to establish an inclusive culture that develops a shared understanding
of Al Yamama's vision and mission.
 Assist in developing the divisional functional strategy and budget in accordance with Al Yamama overall
strategies and directions.
 Manage and oversee processes relating to Governmental issues concerning employees (issuance of business
visas, visit visas, exit-re-entry visas, renewals of work permits, and Iqamas).
 Keep an update on government regulations and statutory requirements and determine their impact on Al
Yamama.
 Liaise with all-related governmental entities to resolve issues related to obtaining registrations and permits
including Saudization Certificates, registration certificates, registration with the Chamber of Commerce, etc.
 Assist to manage allocated annual departmental budget by controlling expenditures, taking cost reduction
initiatives and reporting variances in actual versus budgeted amounts, to ensure effective cost management
practices.
 Carry out inspections of the facilities to identify and resolve issues and formulate as needed, periodic work
plans and schedules to deal with them.
 Perform any other job-related duties as assigned by higher management.

 Organizing and supervising all activities that facilitate the smooth running of the office of the CEO.
 Using a range of office software, including email, spreadsheets and databases.
 Managing travel and accommodation for the CEO & other senior management.
 Overseeing and managing administration responsibilities.
 Accommodation sourcing, allocation and management.
 Transportation sourcing, allocation and management.
 Recording office expenditure and managing the budget.
 Liaising with other administrative and operational teams.
 Finance-related: Payroll coordination with Finance; Timesheets management; expense claims.
 Administration & Maintaining office documents i.e. filing, document control etc.
 HR-related: New joiners’ induction, orientation & mobilization (ensuring all new employees are mobilized ASAP & managing their accommodation and transportation etc.
 Out of office hours point of contact in emergencies .
 Travelling locally & internationally as and when needed.
 Translate agreements and tenders.
 Market expansion strategy: Supporting the HoBD develop and implement the company’s regional market
expansion strategy to ensure year on year growth.
 Technical proposal development: Maintaining and growing the company’s current leadership position amongst current clients and potential clients across markets by developing winning proposals.
 Prospective Client and BD related Engagements: Lead prospective client engagements and other related
meetings, focusing on meeting the ‘right’ managers to push forward any proposed sustainability initiatives and
proposals. Ensure regular, timely and professional follow-ups.
 Resource Creation and Management.
 Market Expansion Administration: Opportunities to establish new offices in new markets will present itself to
Sustainability Excellence.

 Created highly effective filing systems including quick indexing, filing and offsite storage, resulting in easy access to critical information streamlining office functioning.
 Conducting high-level conference calls, board and management meetings, special events and travel arrangements for top executives.
 Conducting extensive internet research on competitors and potential acquisitions, reporting & analysis developing and maintaining comprehensive databases.
 Updating and maintaining business calendar and events
 Reorganized Executive and Finance libraries, and assisted managers in various high-level special projects.
 Dealing with colleagues and clients’ inquiries treating each matter with utmost respect and importance.
 Acted as liaison and maintained open lines of communication among senior executives, board members, shareholders, middle management and administrative staff.
 Corresponded and developed press releases and other documents ensuring accuracy and consistency.
 Coordinating timely preparation of company reports and presentations for board meetings.
 Administrating office systems and procedures by using a high degree of judgment and discretion ensuring high level of confidentiality.
 Arrange travel through internal or outside agents.
 Preparing itinerary, trip file and supplies.
 Preparing expense reports after completion of the trip.
 Travelling locally & internationally as and when needed.

 Handled independent correspondence with customers & suppliers inside Egypt and abroad.
 Initiated contacts with suppliers in Italy, France, UK & Switzerland related to there line of brands and informing the company management for the new arrival of top line new brands.
 Check payment terms with suppliers related to different line of brands.
 Kept regular contact with other related branches & showrooms fulfilling their requirements with regards to marketing information.
 Assist in the preparation of promotional plans and marketing materials to support new and existing products and services in order to maximize customers’ awareness..
 Circulated and distributed catalogues and brochures to support sales as per annual budget and in coordination with Product Managers.
 Handled all incoming and outgoing telephone calls, taking messages, arranging appointments and setting up meetings, attending to guest, and organizing trip schedules and itineraries.
 Prepared memorandum for internal and external communications and schedule of the Country Manager`s meeting, appointments, training’s, seminars etc.
 Handled and received suggestions and complaints from employees and presented it to the Country Manager for immediate action.
 Developed written desk instructions. Interface on a routine basis with a variety of project personnel providing support/responding to questions.
 Initiated a variety of correspondence, records and reports, some of which containing confidential information.
 Established and maintain a variety of files and other office systems necessary for the performance of the work