Ahmed Behairy

IT Support Engineer at Emirati Industries Cooperative

• United Arab Emirates - Dubai
• My current job since December 2022

install, configure, and maintain computer network systems for a company.
Train employees in security best practices and advise management to safeguard the company’s computer and network systems.
Odoo admin.
Ensure that their company's computer network,
is running smoothly and efficiently, Set up accounts and workstations.
Design computer security strategy and engineer comprehensive cybersecurity architecture.
Manage network servers and technology tools.
Configure, troubleshoot, maintain security infrastructure software and hardware.

Ensure security through access controls, backups, and firewalls.
Plan, develop, implement, and update company’s information. security strategy.
Educate and train staff on information system security best practices.
Design and implementation and support on following platforms and solutions:
Fortigate Next Generation Firewall
Windows server 2022, Active Directory
Security policy,
Sound system, Domain server
Avaya system, FortiAp.
Fortinet access point - Wireless LAN
Hyper -v - Visualizations
Endpoint Security, Network security solutions.
Cisco routing & switching, Linksys, D-Link
Cisco security
Cyber security solutions

IT Support Engineer at greenline

• Egypt - Cairo
• December 2019 to September 2022

Diagnose and troubleshoot system & network problems,
software faults or hardware complications.
 Build and sustain a relationship as the primary
technical contact for partners, Security Awareness
Training for Employees.
 Designing and installing computer hardware configurations.
 Monitor the operation and security of all computer
hardware and ensure that it is operating properly.
 Deliver implementations and configurations of products.
 Troubleshoot incidents and provide problem analysis and software
testing.
 Configure, troubleshoot and maintain security infrastructure
software and understand documentation of all hardware.
 Deliver the highest level of satisfaction with the services
offered by the company.
 Cooperate with the development team daily.
 Provide consultations for IT software and hardware, assemblies,
and connections at customer and partner sites.
 Support the roll-out of new applications.
 Installing software and networking systems.
 Control of user’s access request and authorizations.

Technical Support at Ultra Vet Company

• July 2018 to October 2018