Ahmed Jawad Elderbi

Developing a growth strategy focused both on financial gain and customer satisfaction.
• Arranging business meetings with prospective clients.
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople.
• Participate in different sales cycle’s processes from initializing to close the deal.

10+ years of deep experience in Data networking, Voice and Unified communication and Contact Center from Nortel to Avaya and Cisco UC with Design, respond to RFP, installation, troubleshooting and provide Re-seller training
• SME for UC & C comparing multi-vendors offering and position from business, market and
technical perspective.
• Experienced pre-sales engineer supported all aspects of sales activities and channel sales
development for the company products and services.
• Possesses the ability to build and maintain business relationships with decision makers and
influencers.
• Worked closely with channels/customers to understand their current technical environment, key
business issues/drivers, and future technology requirements.
• Architecture/designed some of the most complex solutions using the latest technology in
Telecom industry like: Cisco, Avaya, Juniper, VMware, CommScope Systimax, Canovate and
Nexans.

Responsible for managing Central region's entire resellers from Technical perspective.
• Successfully managing after-sales support group to prompt service response guaranteeing
customer’s business continuity.
• Implementing highly-effective support services plan for BSC customers. Designing, Installation and
maintenance for AVAYA IP OFFICE, AURA CM and Nortel BCM with all applications.
• Delivered training to BSC resellers for Nortel BCM, SMB data portfolio and AVAYA IP Office.