Ahmed Fathi Abdel Salam Saleh, ERP & Business Applications Manager

Ahmed Fathi Abdel Salam Saleh

ERP & Business Applications Manager

Arab Technologies

Location
Kuwait
Education
Bachelor's degree, Accounting Department.
Experience
28 years, 9 Months

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Work Experience

Total years of experience :28 years, 9 Months

ERP & Business Applications Manager at Arab Technologies
  • Kuwait - Al Kuwait
  • My current job since April 2019

Manage business application strategy, design, development and operation of business applications to support and automate training business focused processes.
Manage and monitor the ERP and BA performance over the group.
Make sure the existing BA are met the business requirements.
Periodically conduct performance reviews for applications.
Manage and control ABC IT department as outsource from Arab Technologies beside my prime role.
Support existing Business Systems configuration and suggest new process on new business requirements.
Work closely with stakeholders to identify / develop business requirements and provide advice on solutions.
Collect user requirements, design, test, implement & audit solutions to meet business requirements.
Translated business requirements to implement new program features and improvements utilizing the program's SQL back-end.
Identified the business requirements and diagrammed the business system flows.
Consulted development and quality assurance teams throughout software lifecycle ensuring original business requirements were met and technical obstacles were resolved.
Develop and implement new process and functionalities on new business requirements.
Directed all aspects of company's business applications, including supervision of onshore and offshore consultants and programmers.
Direct Management and operational responsibility of Business Intelligence, Enterprise Planning and Finance development teams.

Information Technology Operation’s Manager at Arab Technologies
  • Kuwait - Al Kuwait
  • July 2018 to March 2019

Establishes, plans, and administers the overall policies and goals for the information technology department.
Supervise installation, administer and maintain IT infrastructure activities.
Analyzes the needs of different departments and determines ways to meet business objectives by modifying existing or developing new information processing systems.
Relies on extensive experience and judgment to plan and accomplish goals.
Performs a variety of tasks.
Leads and directs the work of others.
Implement Business Process Management solution using Share Point Portal to meet requirements of operation management
Implement SAP B1 all over inter-companies.
Select and start implementation for HRCMS - current project.

Information Technology Project Manager at Bukhamseen Group Holding Company
  • Kuwait - Al Farawaniyah
  • April 2016 to July 2018

Establishes, plans, and administers the overall policies and goals for the information technology department.
Supervise installation, administer and maintain IT infrastructure activities.
Oracle |Micros Simphony Restaurant Management System.
Microsoft GP Finance System.
SAP B1 Finance System.
Material Control.
Human Resource System.
Analyzes the needs of different departments and determines ways to meet business objectives by modifying existing or developing new information processing systems.
Relies on extensive experience and judgment to plan and accomplish goals.
Performs a variety of tasks.
Leads and directs the work of others.
Implement Business Process Management solution using Share Point Portal to meet requirements of operation management.

Regional Director of Information Technology at Touristic Organization for Leisure and Integrated Projects (TOLIP)
  • Egypt - Cairo
  • February 2016 to March 2016

Establishes, plans, and administers the overall policies and goals for the information technology department.
Analyzes the needs of different departments and determines ways to meet business objectives by modifying existing or developing new information processing systems.
Relies on extensive experience and judgment to plan and accomplish goals.
Performs a variety of tasks.
Leads and directs the work of others.

Information Technology & Communication Manager at Touristic Organization for Leisure and Integrated Projects (TOLIP)
  • Egypt - Cairo
  • April 2015 to January 2016

Family Park Hotel 5 Stars (New Opining)

Supervise installation, administer and maintain IT infrastructure activities.
Opera Property Management System.
Oracle |Micros Simphony Restaurant Management System.
SUN Finance System.
Material Control.
Human Resource System.
RFID Door Lock System.
Exterity IPTV System.
NEC Voice Server.
Panasonic CCTV Security Surveillance.
Planning and execution of multiple IT-projects.
Generate income by designed and create e-marketing campaigns

Area Director of Information Technology at Paradise Inn Group for Hotels & Resorts S.A.E
  • Egypt - Alexandria
  • April 2014 to April 2015

Create specifications, install, administer and maintain IT infrastructure for corporate activities.
planning and execution of multiple IT-projects
Development and responsibility for the departmental budget, including annual budget development of capital and operating expenditures.
HR development and performance tasks
Collaborate with the appropriate departments to assess and recommend technologies that support company organizational needs.
Bring expertise with respect to all aspects of the deployment/hosting architecture and critical business systems including firewalls, VPN, monitoring, metrics collection/reporting, regular scheduled updates, routine backups, enterprise monitoring redundancy, business intelligence systems, data warehouse systems and various high-availability setups.
Designing network: cabling infrastructure, wireless system and Website developing
Business design and implement the application systems to evaluate Top Management & Staff by conducting personal appraisal and KPI procedures.
Prepared and complete Portal using Share Point Server 2010 to meet Quality Control needs.
Maintain and follow up all activates and support for Suite 8, Material Control, Micros 3700, Micros 9700, HR and SUN system.

Information Technology Project Manager at ElectroDream for Advanced Solution S.A.E.
  • Egypt - Cairo
  • July 2013 to March 2014

Management IT projects for Data, CCTV, Voice, TV, Sound system and Fire Alarm infrastructure and system implementation.
Consultant for systems architecture for the clients.
Solution designer for different systems to meet customer requirements.

Business Technology Manager at Comsys Integrated Solutions S.A.E.
  • Egypt - Cairo
  • June 2012 to June 2013

The main responsibility was strategically define and develop creative IT products & ideas to achieve max revenue and market share for the company.
Established the IT professional services concept to serve all customers have lack of IT resources in order to improve their IT level within their organization.
Defined many creative products & IT ideas and presented in the market (cloud terminal, passport scanner for hospitality, kitchen Display system for POS & restaurant, .)
Implemented all interfaces required to integrate with Comsys software with coordination with the software developer to present new hardware products.
Structured and implemented very successfully e-marketing systems to implement market campaigns focused on selected potential segments.

Information System Manager at Sindbad Group S.A.E
  • Egypt - Hurghada
  • April 2009 to June 2012

Create specifications, install, administer and maintain IT infrastructure for corporate activities.
planning and execution of multiple IT-projects
Development and responsibility for the departmental budget, including annual budget development of capital and operating expenditures.
HR development and performance tasks
Hold regular departmental meetings to access goals and progress toward goals; promote teambuilding; and develop employees (both local and remote)
Identify and approve technologies that meet current and anticipated business requirements.
Collaborate with the appropriate departments to assess and recommend technologies that support company organizational needs.
Champion change and effectively manage the implementation of new ERP system.
Bring expertise with respect to all aspects of the deployment/hosting architecture and critical business systems including firewalls, VPN, monitoring, metrics collection/reporting, regular scheduled updates, routine backups, enterprise monitoring redundancy, business intelligence systems, data warehouse systems and various high-availability setups.
Define company's needs from technology by following corporate strategy
Selection and Introduction of modern IT-tools
Assess Current Business requirements
Manage IT resources of all company's branches by implementing data networks
Develop present & restructure IT Department Organization Chart
Develop and present IT capital yearly budget & Negotiate purchasing IT quotes
Develop new and effective technology tools to enhance overall company' transaction by producing in house application and organizationally tailored data base
Establish application Test Sequence & Stress testing for all corporate SW
Conduct application training for all company’s Management & staff member
Implement the application systems to Top Management & Staff by conducting regular training
Control communication Cost by reporting system and call monitoring application
Designing network: cabling infrastructure, wireless system and Website developing
Business design and implement the application systems to evaluate Top Management & Staff by conducting personal appraisal and KPI procedures.
Prepared and complete RFP for IP triple play solution with all technical details.
Prepared and complete RFP for Portal using Share Point Server 2007
Implement New Corporate Software SQL Systems
Redesign the room’s key locks mechanisms to be more efficiency and controlled.

Information Technology Division Manager at Sindbad Group S.A.E.
  • Egypt - Cairo
  • April 2003 to March 2009

Senior Administrative Officer and manages and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development of resources. Providing these services in an effective and efficient manner will ensure maximum access to and implementation of technology services and resources

Information Technology Manager at Sindbad Club
  • Egypt - Cairo
  • October 2002 to March 2003

Senior Administrative Officer and manages and provides hardware and software maintenance, training and consultation, and recommendations about future planning and development of resources. Providing these services in an effective and efficient manner will ensure maximum access to and implementation of technology services and resources

Computer Systems Manager at Sindbad Club
  • Egypt - Hurghada
  • January 2000 to September 2002

Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements to improve reliability/performance. Enter commands and activate controls on computer and peripheral equipment. Resolve non-routine problems with hardware, software.

Assistant Computer Manager at Sindbad Club
  • Egypt - Hurghada
  • September 1998 to December 1999

Help the IT Manager in his duties, Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements to improve reliability/performance. Enter commands and activate controls on computer and peripheral equipment. Resolve non-routine problems with hardware, software.

Computer System Coordinator at Sindbad Beach Resort
  • Egypt - Hurghada
  • November 1997 to August 1998

Maintain inventory of technology devices. Maintain PBX/telephone switchboard systems and associated hardware.

Technical Support Manager at El Safwa Computer Systems
  • Egypt - Alexandria
  • October 1996 to October 1997

Install and Train the customers to Use Finance, Hr and POS applications.
Install Networks.
Assembly the new PCs.

Computer System Coordinator at Al Watania Auto Comm
  • Egypt - Alexandria
  • August 1995 to September 1996

Implement and install the new PC for the clients with training them to How to use it.

Education

Bachelor's degree, Accounting Department.
  • at Faculty of Commerce, Alexandria University
  • January 1996

Specialties & Skills

Business Applications
IT Project Management
Data Analysis
Information Systems Strategy
FINANCE
NETWORKING
SWITCHES
TELEVISION
WEB SITE PRODUCTION
BUSINESS INTELLIGENCE
IT Project Management
Data Analysis
SharePoint
team leadership
ms project
windows server
system administration
team management
Agile Project Management
Service Delivery

Languages

Arabic
Expert
English
Intermediate

Memberships

Project Management Institute
  • Project Management
  • November 2012
IIBA
  • Business Analysis
  • January 2022

Training and Certifications

Agile Hybrid Project Pro (Certificate)
Date Attended:
December 2021
PMI Citizen Developer Practitioner (Certificate)
Date Attended:
August 2023
Generative AI Overview for Project Managers (Certificate)
Date Attended:
October 2023
Certified Business Analysis Professional CBAP™ - IIBA (Certificate)
Date Attended:
August 2023
Valid Until:
August 2026
Project Management Professional (PMP)® (Certificate)
Date Attended:
May 2020
Valid Until:
May 2026
PMI Professional in Business Analysis (PMI-PBA)® (Certificate)
Date Attended:
September 2021
Valid Until:
September 2024
PMI Agile Certified Practitioner (PMI-ACP)® (Certificate)
Date Attended:
July 2021
Valid Until:
July 2027
PMI Risk Management Professional (PMI-RMP)® (Certificate)
Date Attended:
January 2021
Valid Until:
January 2027
Scrum Fundamentals Certified (SFC) (Certificate)
Date Attended:
September 2020
Hotel Information Program (Training)
Training Institute:
USAID
Date Attended:
May 2007
Data Analyst Track (Training)
Training Institute:
UDACITY
Date Attended:
April 2018
Certified Business Analysis Professional ( CBAP V2 ) (Training)
Training Institute:
MindLeaders
Date Attended:
July 2013
Improve PMO Performance with Agile (Training)
Training Institute:
PMI
Date Attended:
June 2020
Microsoft Office 365 Teams - Call and Meeting Tools (Training)
Training Institute:
PMI
Date Attended:
June 2020
Microsoft Office 365 Teams - Call and Meeting Tools (Training)
Training Institute:
PMI
Date Attended:
June 2020
Responding Effectively to Risks (Training)
Training Institute:
PMI
Date Attended:
June 2020
Managing in a Crisis (Training)
Training Institute:
PMI
Date Attended:
June 2020
Forging Ahead with Perseverance and Resilience (Training)
Training Institute:
PMI
Date Attended:
June 2020
Facing Virtual Team Challenges (Training)
Training Institute:
PMI
Date Attended:
June 2020
Establishing Effective Virtual Teams (Training)
Training Institute:
PMI
Date Attended:
June 2020
Cisco Webex Meetings - Organizing & Hosting Meetings (Training)
Training Institute:
PMI
Date Attended:
June 2020
Cisco Webex Teams - Using the Collaboration Tools (Training)
Training Institute:
PMI
Date Attended:
June 2020
Business Continuity (Training)
Training Institute:
PMI
Date Attended:
June 2020
Becoming a Successful Collaborator (Training)
Training Institute:
PMI
Date Attended:
June 2020
Assessing Your Organization's Risks (Training)
Training Institute:
PMI
Date Attended:
June 2020
Agile in the Program Management Office (Training)
Training Institute:
PMI
Date Attended:
June 2020
SharePoint 2016 Site Owner, User, & 365 (Training)
Training Institute:
Udemy
Date Attended:
July 2020
Microsoft Project ALL : BEGINNER to EXPERT (Training)
Training Institute:
Udemy
Date Attended:
July 2020
Deeply Practical Project Management (Training)
Training Institute:
Udemy
Date Attended:
July 2020
KPI for Organization Success (Training)
Training Institute:
IBN Global EXPRESS - Malaysia
Date Attended:
October 2017
Social Media for Business (Training)
Training Institute:
American Chamber of Commerce in Egypt
Date Attended:
December 2014
Google Tag Manager Fundamentals (Training)
Training Institute:
Google Academy
Date Attended:
July 2015
Google Digital Analytics Fundamentals (Training)
Training Institute:
Google Academy
Date Attended:
October 2013
Six Sigma Yellow Belt (Certificate)
Date Attended:
June 2020
Microsoft DAT207x: Analyzing and Visualizing Data with Power BI (Certificate)
Date Attended:
June 2020
Microsoft DAT201x Querying with Transact-SQL (Certificate)
Date Attended:
August 2017
Cisco Certified Network Associate ( CCNA ) (Certificate)
Date Attended:
July 2016
Cyberoam Certified Network & Security Professional (CCNSP) (Certificate)
Date Attended:
September 2012
Valid Until:
September 2014
ITIL® V3 (Certificate)
Date Attended:
December 2010
Microsoft Certified Technology Specialist (MCTS) (Certificate)
Date Attended:
December 2009
PMP® Certification Prep (Training)
Training Institute:
New Horizon
Date Attended:
November 2012
Duration:
32 hours
Exchange 2007 and ISA 2006 and Forefront (Training)
Training Institute:
New Horizon
Date Attended:
March 2009
Implementing and Maintaining Instant Messaging using Microsoft office communication server 2007 (Training)
Training Institute:
Synergy
Date Attended:
March 2009
Microsoft certificate of achievement in System Center Operation Manager (Training)
Training Institute:
IT-Egypt Corp
Date Attended:
March 2009
Microsoft certificate of achievement in SharePoint Customized (Training)
Training Institute:
IT-Egypt Corp
Date Attended:
March 2009
Establishing & Documentation Of integrated Management System in accordance With:ISO 9001/2008 , 1400 (Training)
Training Institute:
Arab Company For Management System Development
Date Attended:
November 2008
Creating Visual Reports (Dashboards) using Microsoft Office Excel 2007 (Training)
Training Institute:
Egyptian Information Engineering
Date Attended:
October 2009
Creating Visual Reports (Dashboards) using Microsoft Office Excel 2007 (Training)
Training Institute:
Egyptian Information Engineering
Date Attended:
October 2009
Analyzing Data using Microsoft Office Excel 2007 PivotTables (Training)
Training Institute:
Egyptian Information Engineering
Date Attended:
June 2009

Hobbies

  • Traveling