Talent and OD Supervisor
Mantrac
Total years of experience :11 years, 10 Months
Organization Development
• Design and develop a standard organizational chart with predefined index and career map.
• Review, update and develop HR policies and procedures.
• Conduct job analysis and develop job descriptions for relevant posts.
• Develop efficiency within the HR department through designing, developing and training HR team on new HR processes and procedures.
• Conduct annual manpower planning rounds to pre-determine headcount changes through the year.
Talent Acquisition
• Build the HR team's capacity in different aspects of talent acquisition through training HR personnel on sourcing and selection techniques.
• Develop onboarding programs to impact maximum rates of employee retention and qualify HR personnel for effective delivery.
• Measure talent acquisition performance through the periodic collection and analysis of internal customers' feedback.
Talent Management and Development
• Design, develop and conduct training needs analysis and devise training plans.
• Oversee the successful completion of the periodic performance review cycle.
• Facilitate annual objectives setting workshops; liaising with department managers and division heads.
• Participate in the conduction of people review and succession planning cycles.
Employee Experience Management
• Design and implement HR communication and engagement activities.
• Ensure that two-way communication channels are open between management, HR and employees through the development and deployment of feedback gathering tools.
• Develop unified methodologies for handling employee complaints and participate effectively in conflict resolution meetings.
• Ensure the preparation of effective reporting tools highlighting underlying human capital problems with clear recommendations to the management about ways forward.
• Conduct exit interview and ensure the proper documentation and analysis of feedback.
HR Data Management and Reporting
• Ensure the integrity of HR databases through the adherence to pre-defined data indices and data input procedures.
• Periodically review HR databases for gaps or inaccuracies, and deploy corrective actions accordingly.
• Provide maximum visibility to the management on relevant updates about human capital affairs through the development of high level HR analysis and corrective action plans.
HR Team Management
• Oversee the HR team's activities and provide guidance when needed.
• Develop KPIs and metrics to accurately measure HR performance and evaluate team achievement.
• Develop HR team members through the regular provision of constructive feedback and coaching.
Design human resource management curriculum in line with the Continued Professional Development Center (CPD, UK)
Deliver lectures, seminars and training workshops on HRM
Create summative and formative assessment tools
Measure program impact on students’ competence
• Create and update organizational charts and headcount reports monthly;
• Design and implement competency models empowering competency driven planning, selection, performance management and policy making;
• Develop and update job descriptions through job analysis to help articulate the most important job duties needed from an employee;
• Develop company policies and procedures;
• Follow up on performance improvement plans for employees with unsatisfactory performance;
• Manage employee satisfaction surveying process, analyzing results and building up engagement plans;
• Design and conduct learning and development plans in line with assigned budget;
• Ensure the alignment of strategic objectives with day-to-day activities;
• Develop mentoring and coaching sessions;
• Design employee promotion policies and build succession plans as well as career-pathing options;
• Design and implement competency and result-based performance evaluation tools.
• Organize performance review sessions;
• Lead a team of organizational development specialists towards upgrading organizational capacity.
As a consultant to the World Bank, I have been assigned to handle the disability and rehabilitation profile of the Ministry of Social Solidarity (MOSS).
Assess current rehabilitation system on strategic and operational levels.
Create strategic plans in line with the overall ministry’s direction.
Design, develop and implement organizational development systems.
Determine workforce requirements and create workforce plans.
Design policies and procedures and employee handbook.
Design selection tools such as psychometric tests and competency based interviews.
Design performance management systems and create performance appraisals and key performance indicators.
Design and implement strategic reward systems.
Conduct training needs analysis and evaluation providers’ offers.
Oversee the day-to-day operations of the ministry’s rehabilitation team.
Develop learning and development initiatives and oversee its successful implementation.
Handle communication with donating bodies such as embassies and non-governmental organizations.
Create technical and financial proposals for donating bodies.
Develop logical frameworks and project plans.
Assign tasks and disseminate its activities to relevant parties.
Measure the performance of the rehabilitation team members and provide guidance and coaching.
Develop technical and financial offers for Phoenix IHSCS’s clients.
Manage the learning and development team towards to the achievement of organizational goals.
Conduct training needs analysis for clients.
Design training programs and develop training material.
Supervise project managers during the implementation of training programs.
Assess HRM activities in organizations and prepare development plans.
Conduct interviews for candidates applying to the learning and development department.
Maintain relationships with clients.
Conduct business development meetings with clients and pitch learning and development solutions.
Ensure the engagement and satisfaction of the Learning and Development team through creating loyalty programs and engagement events.
Formulate human resource management objectives in line with the organization’s strategic plan.
Create strategic HRM system through the integration of workforce requirement, policies and procedures and HR Scorecard.
Determine workforce requirements and create workforce plans.
Design policies and procedures and employee handbook.
Design job analysis questionnaires and conduct analysis interviews.
Design job profiles including job description, job specifications and key performance indicators.
Design competency and authority matrices.
Design selection tools such as psychometric tests and competency based interviews.
Design performance management systems and create performance appraisals and key performance indicators.
Design and implement strategic reward systems.
Measure HRM performance using HR Scorecard.
Design soft skills and management training programs.
Perform instructional design and development course objectives and outlines using the ADDIE and Agile models.
Develop training content in line with training objectives and training needs analysis.
Deliver management and soft skills training session.
Deliver business simulation training under the guidelines and direct supervision of ProfitAbility, UK.
Evaluate training impact using the Kirkpatrick Model of evaluation.
Conduct psychometric assessment using Profiles XT and LeadNOW! Assessment tools.
Participant in the conduction of Management Assessment Centers.
Act as the assistant general manager in all training related affairs.
- Conduct Soft Skills courses for junior and corporate levels
- Develop materials for Soft Skills (Communication Skills, Presentation Skills, Negotiation Skills, Teamwork Skills).
- Participate in planning for all events delivered by New Horizons
- Carry out interviews for both Soft Skills and English trainers
- Conduct interviews for candidates of the training department
- Conduct ToT sessions for newly hired trainers
- Evaluate trainers performance
- Deliver training to senior year students at more that 13 Egyptian universities
- Deliver training for major corporations based in Egypt (Petrobel, Gaztec, Olympic Group, ITS)
MBA Program, AAST