Senior Project Manager / Program Manager
HSBC Bank
Total years of experience :17 years, 5 Months
• HSBC is one of the largest banking and financial services institutions in the world, serving millions of customers through its three Global Businesses.
• Senior Project Manager, Data Analytics, Governance & Insights
• Managed a $5.5 million budget and led a cross-functional team of 28, including IT, Big Data experts, BAs, POs, PMs, and Data Scientists.
• Mentored and line-managed 6 PMs and 1 Assistant PM, fostering leadership and project management excellence.
• Directed a data-driven transformation, increasing client profitability by $40M in finance and business functions through advanced analytics and insights.
• Expanded transformation initiatives across Wholesale and Retail Banking, improving data visibility and transaction accuracy by 85%.
• Implemented Agile project planning with Confluence and JIRA, reducing project delivery times by 45% and enhancing team efficiency.
• Reduced resource utilization by 50%, saving over £500, 000 by promoting cross-collaboration and functional training within teams.
• Headed the creation of web and mobile-based dashboards using Qlik Sense, providing real-time insights to 11k employees & stakeholders.
• Boosted data utilization, enriching data quality in Transaction Banking and ESG reporting by 35%.
• Streamlined client data collection, reducing time spent by 71.5% across the customer lifecycle from acquisition to retention.
• Conducted workshops for 60+ colleagues on identifying key metrics and performance indicators, optimizing business performance monitoring.
• Senior Project Manager, Liquidity, Data & Business Processes
• Managed a $4.2M budget for the cross-functional coordination and implementation of Liquidity reporting data, process, and controls uplift.
• Led a diverse team of 38, including 4 PMs, IT, Risk Management, and Finance Teams.
• Executed a cutover for Regulatory reporting uplifts across 54 countries, achieving 90% gap identification and remediation.
• Redesigned risk assessment and prioritization principles, saving $2.2M by reducing duplication, improving model development, and optimizing resource use.
• Data Transformation Manager Managed a $6.5M budget, leading a cross-program Data Workstream including Product Control, IFRS9, Operational Accounting, and Capital Management with a
• team comprising 11 PMs, EY Managers, and BA Process experts.
• Implemented process improvements, employing lean principles and automating manual tasks, reducing monthly reporting from 36 days to 5 days.
• Simplified the transition to BAU operations, achieving an 80% decrease in post-implementation support requests, facilitating a smoother handover.
• Managed a $3.2M budget for a Cloud implementation project as the Lead in the Business Process Transformation Team, focusing on enhancing Group General Ledger and Consolidation processes for Finance with a team of 18, including IT, BAs, PMs, offshore Value Stream teams, and SME Oracle consultants.
• Oversaw 4 PMs, 2 BAs, and 1 Assistant PM, directing project milestones and deliverables efficiently.
• Achieved significant process and system simplification in Group Finance through automation and streamlined delivery, reducing manual effort by 75% and
workday time from 20 days to 5 days, resulting in $4.2M in operational cost savings.
• Re-engineered documentation for Group consolidation applications and reporting tools based on Oracle FCCS, enhancing clarity and usability which led to a 90%
increase in user satisfaction ratings post-implementation.
• Conducted process mapping training for 150 employees, addressing current state business and technical constraints, and overlaying solution architecture onto
process flows to inform future state designs.
• Facilitated the development of the General Ledger to FCCS end-to-end Target Operation Model solution, providing critical insights to support analysis, design,
and build activities for 7000 global users.
• Barclays is a British universal bank, diversified by business, by different types of customers and clients, and by geography.
• Led the Finance Transformation Project at Barclays with a $12M budget, delivering the IFRS9 solution for Group Finance Systems, including SAP GL and Hyperion Consolidation, ahead of schedule and under budget.
• Managed a team of 29, including 5 PMs, 1 Junior Project Manager, QA testers, Business Unit Leads, HFM developers, and SAP developers.
• Orchestrated an integrated cutover plan for all Group Systems, assessing IFRS9 impacts and coordinating with Business and Technology owners, saving an estimated $4.5M in potential remediation costs.
• Designed and facilitated comprehensive training for over 200 stakeholders, enhancing system testing capabilities for Group Finance and Business Units, which expedited project completion by 35% and ensured adherence to strict deadlines.
• Strategically transitioned non-core functions to an offshore team, optimizing resource allocation and achieving annual savings of $950k.
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• Accenture is a global professional services company that provides a wide range of services and solutions in strategy, consulting, digital, technology, and operations.
• Consulted and led multiple project deliveries across Tier 1 global banks including HSBC, Barclays, and Nationwide, leveraging extensive expertise in financial systems and process optimization.
• Served as the Senior Business Analyst in Financial Crime for HSBC, leading the global rollout plan to enhance Financial Crime Risk management capabilities through the adoption of innovative applications and the streamlining of systems and processes at global, regional, and country levels.
• Led as the Principal BA in Credit, Lending, and Payments Transformation at Barclays, part of a strategic reform program to design, develop, and implement the migration of a corporate lending platform.
• Undertook the role of Senior Business Analyst at Nationwide, recommending, designing, and delivering an IFRS9 reporting solution based on Oracle HFM.
• HSBC is one of the largest banking and financial services institutions in the world, serving millions of customers through its three Global Businesses.
• Designed, developed, integrated, and implemented finance systems changes and upgrades, optimising functionality and ensuring seamless adoption across Finance and Risk.
• HSBC is one of the largest banking and financial services institutions in the world, serving millions of customers through its three Global Businesses.
• Graduate rotational programme in Retail Banking, Commercial and Wealth Management.
his was a broad based degree course examining economic and accounting aspects where theory was applied to practice through intensive case study assignments and simulated projects. This qualification entitles me exam exemptions from the following professional accountancy bodies ACCA, CIMA and ACA. Modules studied included: Financial accounting, Management accounting, Financial and Monetary economics and Corporate Finance and Risk Analysis. Skills developed: Independent project work widened and enhanced my analytical thought, numeric and ability to manage projects effectively.