CSR
Xceed
Total years of experience :14 years, 4 Months
• January 2010 - present: Working at Xceed company:
o 29th March 2011- present: Customer service representative at CISCO's Account
Working at CISCO's Account as a part of the commit team Handling CISCO's partners orders for EMEA.
o 28th February - 28th March 2011: Technical support advisor at TE-Data Account
Attended the training phase for (TE-Data Tech Support account) handling ADSL Tech Issues.
o 3rd January 2010- 27th February 2011: Customer service representative at Microsoft's Account.
Was responsible for activating Microsoft products, providing Volume License Keys, activating the Terminal services and installing Terminal Server Client Access Licenses.