ahmed mohamed abo zaid

manager direct sales at Cardboard

• Saudi Arabia - Medina
• My current job since September 2023

Sales Area Supervisor at مصنع التقنية للكرتون

• Saudi Arabia - Medina
• November 2021 to July 2023

Acting of Manager Sales Support Department & customer service at ( First for Industrial Development (In the field of offset printing and packagin

• Egypt - Cairo
• April 2009 to October 2021

• Take care of our customers in all commercial issues (pre and after sales), such as
 Verifying Credit applications from the sales man, checking credit worthiness of the customers and fixing the credit limit for the customers.
 Visit customers to settle down customers complain. Audit customer’s accounts through invoices & shipping bills and report to commercial department.
 Receive all inquiries and complaints received from customers and respond quickly to solve them.
 Be link to our sales partners and will support them in all commercial issues.
• Management sales Support teams & customer service, such as
 Prepare quotations and handle tenders.
 Support the Sales team in them daily business.
 Support the sales team in important customer events and fairs.
 Responsible for the maintenance of our customer database.
 Coordinate among various factory departments to enhance and speed performance of work and assure the achievements of sales process.
• Complete office management tasks, such as
 Commercial preparation of management reports (daily report of sales, discounts, the average selling price per ton, sectors, customers).
 Following up the monthly target for sales.
 Following up the monthly target for collecting department and the bad debts.
 Write a report to explain the work done
 Determine the selling prices according to the pricing policy.
 Support sales teams, review production orders, monitor prices and production material.

Sales Support Coordinator at Pack Line for Industrial Development Co.(In the field of manufacturing & printing corrugated board )

• Egypt - Cairo
• January 2005 to April 2009

• Support sales teams, review production orders, monitor prices and production material.
• Coordinate among various factory departments to enhance and speed performance of work and assure the achievements of sales process.
• Audit customer’s accounts, invoices, debit and credit notes, settle down customer’s claims.
• Manage & customer service / sales Database.
• Manage documents, files, fax and typing.