Ahmed Mohammed Osman Abdelrahman, IT Assistant Manager

Ahmed Mohammed Osman Abdelrahman

IT Assistant Manager

Coffee Taste Company

Lieu
Arabie Saoudite - Jeddah
Éducation
Baccalauréat, Computer Information Systems
Expérience
15 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 8 Mois

IT Assistant Manager à Coffee Taste Company
  • Arabie Saoudite - Khobar
  • Je travaille ici depuis janvier 2020

• Providing technical support to users who are experiencing problems with their computers or software applications
• Identifying and implementing ways to increase productivity and efficiency in the workplace by using new technologies
• Monitoring employees’ computer use to ensure that they are following company policies regarding Internet usage or software installation
• Managing and maintaining computer networks, including troubleshooting problems when they occur
• Performing regular backups to ensure that data is protected from computer crashes or natural disasters such as fires or floods that may occur in the building where the data is stored
• Training employees on how to use computer programs that are new to them or helping them solve computer problems as needed
• Providing information technology support for an organization’s computer systems, including hardware and software troubleshooting and repair
• Working with management to create a strategic plan for using new technologies to improve operations within the organization
• Coordinating with other departments to ensure that they are using the latest technology tools

System Administrator à Sajana
  • Arabie Saoudite - Jeddah
  • janvier 2015 à janvier 2020

NCR (POS) installation and configuration
Omega (POS) installation and configuration
Fodics (POS) installation and configuration
SEDCO(queuing system) installation and configuration
Installing new hardware
Setting up user accounts,
permissions and passwords
Fixing network faults
Technical support for people using the network
hardware inventory and deliver of IT Assets
installation and configuration temperature full gauge in freezer
search for IT solution to manage and solve issues

IT Administrator à Pioneer leads
  • Arabie Saoudite - Jeddah
  • mars 2014 à novembre 2014

Programming HR system
 Network maintenance
 Installing new hardware
 Setting up user accounts, permissions and passwords
 Overseeing security of all systems, especially the internet, and installing antivirus protection
 Fixing network faults
 Technical support for people using the network
 Training staff on new systems

IT Engineer à Baja Trading Establishment
  • Arabie Saoudite - Riyad
  • janvier 2012 à septembre 2013

 administrator of ERP system
 Network maintenance
 Installing new hardware
 Setting up user accounts, permissions and passwords
 Overseeing security of all systems, especially the internet, and installing antivirus protection
 Fixing network faults
 Technical support for people using the network
 Training staff on new systems

Head of IT department à Akadabi steel
  • Soudan - Khartoum
  • septembre 2009 à avril 2011

 Recommend and implement Network security
 Systems analysis of the company
 Suggesting IT solutions to business problems
 Making sure all IT meets industry standards
 Setting up user accounts, permissions and passwords
 Overseeing security of all systems, especially the internet, and installing antivirus protection
 Speaking to management team/clients to find out what they want and to advise them objectively on where IT might make a difference to the business
 Adjusting the plans where needed
 Keeping management and clients updated on progress

Technical support à Jeraisy of Computer
  • Arabie Saoudite - AlHufuf
  • février 2009 à juillet 2009

 Support for the staff of Saudi Arabian Airlines at the Al-Ahsa airport
 Technical support for people using the network
 Network maintenance
 Installing new hardware
 Working with employees to identify computer problems and advising on the solution
 Logging and keeping records of employee queries

Technical support Engineer à Akadabi steel
  • Soudan - Khartoum
  • juillet 2007 à janvier 2009

 Installing new software
 Installing new hardware
 Working with employees to identify computer problems and advising on the solution
 Logging and keeping records of employee queries

Éducation

Baccalauréat, Computer Information Systems
  • à Bayan College for Sciences & Technology
  • janvier 2007

Tests de Bayt.com

Computer Skills Test
Score 82%

Specialties & Skills

LAN WAN
Windows Network Administration
Active Directory
Computer Hardware Troubleshooting
Systems Analysis
Networking (maintenance and installing)
Computer Maintenance (hardware and operating System)i

Langues

Arabe
Expert
Anglais
Moyen

Formation et Diplômes

CCNA (Formation)
Institut de formation:
ABAD
Date de la formation:
November 2014
MCSE (Formation)
Institut de formation:
Sudacad
Date de la formation:
April 2007

Loisirs

  • Football
  • Follow all respect to technical News