IT Trainee
Coca-Cola
مجموع سنوات الخبرة :0 years, 6 أشهر
Investigate and resolve computer software and hardware problems of users.
Receive telephone calls from users having problems using computer software and hardware.
Determine whether problem is caused by hardware, such as modem, printer, cables.
Talk with coworkers to research problem and find solution.
Install and perform minor repairs for Hardware, software and peripheral equipment, following design or
installation specifications.
Identify the network problem and solve minor problems.
Follow up user's requirements forms and apply it to systems.
Participate in implementing Oracle Applications in different sites and different modules (GL, AP, AR, Order
Management and Inventory)
Managing user accounts such as create, move, assign group, unlock and reset password
Web developer at IFES
September 2012 - Present (6 months)
-IFES: ( International Foundation Of Education Services )
http://eg.ifese.eu/
, ASP.Net website :
This website involves education services for special category and includes
different users in different uses
-Online University: under construction
BSc. In Commerce, Management Information Systems Major July 2012 Faculty of Commerce, Alexandria University, Alexandria, Egypt. GPA: Very Good. - Major Courses: Java, C#, System analysis & Design, Quantitative Business Analysis, E-commerce, Introduction to Databases, Advanced Databases, Networks, Decision Support Systems, and Introduction to Artificial Intelligence.