Group Business applications manager
Mattex Group
مجموع سنوات الخبرة :17 years, 2 أشهر
Reporting to the group head of IT am responsible with my team for:
• Manage and support all business systems used in the group including ERP, BI, HR & Payroll and other systems.
• Develop the road map for developing, upgrading and replacing the business systems in the group based on technology development and business process and needs development.
• Manage contracts SLAs and other communications and relations with systems vendors.
• Create and maintain updated analysis documentations about the business process and needs in the group in coordination with the concerned business owners and partners inside and outside the group.
I have overall responsibility for the planning, management control, operational performance and changes to ‘group wide’ business systems and related applications architecture under my remit. The role also take responsibility for the development, maintenance, documentation, distribution and auditing of Mattex Group LLC application technology standards and contribute to the development of the overall IT Strategy and its global deployment.
1. Perform as a member of an application support team for ERP systems users throughout the
organization and its partners.
2. Work with ERP systems users and management to determine appropriate system configuration and
setup.
3. Assist ERP systems users with data conversion.
4. Thoroughly understand ERP database schema.
5. Assist with testing new releases of ERP systems prior to use in a production environment.
6. Create documentation and procedures guidelines for ERP systems users.
7. Thoroughly understand ERP security subsystem in order to assign appropriate system access to users at different levels throughout the organization and its partners.
8. Thoroughly understand business practices and procedures in order to design, develop and maintain automated workflow processes.
9. Work as a Systems Analyst with knowledgeable persons throughout the Agency and its partners to help define user needs and develop data processing solutions.
10. Analyze and troubleshoot ERP system issues reported by end users.
11. Design, develop and maintain reports used by technical staff and ERP systems users. (This requires thorough understanding of X++ and .Net ).
12. Regular attendance at work and at scheduled meetings.
Manage all the company's applications (ERP, HR, Engineering department) in terms of :
1- choosing the appropriate Software.
2- plan for implementation.
3- train the users
4- provide insight and support.
5- process re engineering for the several effected departments
• Served as a consultant working directly with the customer to assess, gather, Design and implement system and customer Requirement requirements.
• Gathered requirement and designed a customized solution and add-ons that integrated with Dynamics AX.
• Interacted with managers, Key users, and end users in customer site, as well as project team members.
• Participate in all phases of the Implementation, including requirements definition and testing to achieve a high Quality implementation of the product.
• Set-up Microsoft Dynamics modules.
• Resolve business issues, and escalate to management as required.
• Working with technical staff to specify data sets, test customizations, etc…
• Design end-user procedures in concert with client.
• Ensure new policies and procedures are supported through Microsoft Dynamics applications.
• Served as a consultant working directly with the customer to assess, gather, Design and implement system and customer Requirement requirements.
• Gathered requirement and designed a customized solution and add-ons that integrated with Dynamics AX.
• Interacted with managers, Key users, and end users in customer site, as well as project team members.
• Participate in all phases of the Implementation, including requirements definition and testing to achieve a high Quality implementation of the product.
• Set-up Microsoft Dynamics modules.
• Resolve business issues, and escalate to management as required.
• Working with technical staff to specify data sets, test customizations, etc…
• Design end-user procedures in concert with client.
• Ensure new policies and procedures are supported through Microsoft Dynamics applications.
Responsible for Sales of the companies line of medical equipment for hospitals and doctors.
Tasks often include:
• arranging appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' calling;
• Making presentations to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector. Presentations may take place in medical settings during the day, or may be conducted in the evenings at a local hotel or conference venue;
• organizing conferences for doctors and other medical staff;
• building and maintaining positive working relationships with medical staff and supporting administrative staff;
• Managing budgets (for catering, outside speakers, conferences, hospitality, etc.);
• keeping detailed records of all contacts;
• reaching (and if possible exceeding) annual sales targets;
• Planning work schedules and weekly and monthly timetables. This may involve working with the area sales team or discussing future targets with the area sales manager. Generally, medical sales executives have their own regional area of responsibility and plan how and when to target health professions;
• regularly attending company meetings, technical data presentations and briefings;
• keeping up-to-date with the latest clinical data supplied by the company, and interpreting, presenting and discussing this data with health professionals during presentations;
• monitoring competitor activity and competitors' products;
• maintaining knowledge of new developments in health care community, anticipating potential negative and positive impacts on the business and adapting strategy accordingly;
• developing strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector;
• Staying informed about the activities of health services in a particular area.
