Infrastructure Services Project Manager
IBM Egypt
مجموع سنوات الخبرة :17 years, 2 أشهر
Responsibilities:
>Participate in establishing project charter
>Review with sales team the Project scope statement
>Manage 3rd part and vendors in project delivery
>Develop full-scale project plans and associated communications documents.
>Maintain all project documents and updates
>Risk Identification and setting proper risk management procedures
>Lead Project team to desired objectives and goals in scope.
>Identify business opportunities within customer needs.
>Managed projects with average budget 100, 000 - 2, 500, 000 USD
Major achievments:
>Achieved an award for service excellence in 2014.
>Engaged in 2 troubled projects and delivered them successfully.
>Delivered 22 projects successfully throughout 5 years.
>Being praised several times by customers and Management for project delivery excellence.
>Identified several opportunities in which 6 of them were successfully signed worthing 3M $
Project Areas and technologies:
>Datacenter construction
>Cisco Network deployment and testing
>IBM Tape Library upgrade
>IBM Pseries servers, storage, Blade chassis, VTL and TSM.
>Systimax cabling system
>Nexans cabling system
>SAP mobile module integration
>WSM Wyse solution
>Axis surveillance system
>HR attandance system integrated with Oracle DB 11g
Manage and organize the service engineers.-
Assist in spare parts inventory planning.-
Analyze market trends, and give recommendations to the Marketing dept.
Establish and archive customers database-
Support and Coordinate with sales department-
Train the retailers on technical and soft skills-
Establish a good relation with the retailer to win his loyalty-
Make market analysis on the data collected from the retailers-
Deliver and ensure compliance on TCO elements-
Track the performance of the mobiles-
Deliver the key selling points on multiple devices
High School Certificate (Thanaweya Amma)