Network Support Manager and Site Engineer
CNSGroup
Total years of experience :18 years, 2 Months
* Windows 2008/2012/2016 administration
* Hyper and Failover
* Survey new and current clients and advice of needed improvements
* QNAP configuration
* Fortigate Configuration
* Creating V-Lan
* Setting and securing VPN and RDP
* Kaspersky administration Center
* Troubleshooting Microsoft Dynamics Nav and Retail Pro ERP solutions
* Supervising Server racks closure
* Hyper-V & Failover
Windows Deployment Services
Customer Support Engineer and Site Engineer
From January 2008 till December 2012
• Diagnosing Problems in Laptop and Pcs as in Software and Hardware.
• Disassembling Dell Laptops to troubleshoot hardware problems
• Visiting Sites for troubleshooting, imaging and/or setting new machines.
• Troubleshooting Windows XP and Windows Vista
• Selling Laptops at assigned Sites
Network and System Administrator and IT Supervisor
From July 2003 and till Dec 2007
• Maintained security and Management of Network.
• Windows 2000/2003 administrating, troubleshooting and network management.
• Troubleshooting Windows Xp
• Wireless Network implementation and configuration.
• Network Documentation
• ISA 2000 and Exchange 2003 implementation, configuration, and troubleshooting.
• Training and teaching Candidates.
• Setting up Idle Solutions Networks with minimal cost.
• Data recovery.
Synergy, Egypt
Project of network reconstruction
Trainee
From March 4 2003 to June 30 2003
• Building up a Computer Network
• Cable LAN and WAN networking
• Troubleshooting Windows 98 and Windows Xp
• Data Recovery
2. International Golden Group, UAE