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Ahmed Shallal, Service Manager

Ahmed Shallal

Service Manager·Compressed Air Technology Egypt (ATLAS COPCO Authorized Distributor)

Egypt

Bachelor's degree, Mechanical Engineering

Work experience

Total years of experience: 15 years, 4 months

Service Manager

December 2021 - Present

Compressed Air Technology Egypt (ATLAS COPCO Authorized Distributor)

Cairo, Egypt

December 2021 - Present

Receive all maintenance orders from aftermarket department and handle these orders with maintenance team according to priority and customer’s schedule.
•Manage all workshop repairing orders and send final repairing quotations to aftermarket department which contact with the customers.
•Manage maintenance team to do their best without any problems.
• Follow up field engineers and support them with technical information and communication skills for different customers issues.
• Handle all visits with maintenance engineers and follow up reports for every visit.

Company industry:
Technical Maintenance & Repair
Job role:
Engineering

Technical Support Consultant

August 2021 - Present

Compressed Air Technology Egypt (ATLAS COPCO Authorized Distributer)

Cairo, Egypt

August 2021 - Present

From 08/2021 till now
Work as a Technical Support Engineer for Screw Compressors and Dryers.
Responsibilities:
•Create all technical reports.
•Responsible for all technical issues which can't solve by maintenance
team.
•Technical Correspondence between my company and the mother
company (ATLAS COPCO)
•Sending all technical reports for issues which is in warranty.
•Follow up all client whose have machinery in warranty period and
handle their technical problems with maintenance team.
•Follow up maintenance team and make a monthly evaluation for
everyone included maintenance manager.
•Handle training sessions for maintenance team with ATLAS COPCO.
•Responsible for maintenance contracts with customers.

Company industry:
Industrial Engineering & Automation
Job role:
Maintenance, Repair, and Technician

Superintendent

January 2019 - June 2021

Pioneer Egypt Shipping Agency

Port Said, Egypt

January 2019 - June 2021

Work as Technical Superintendent on M/V SERRANO, Ex. Name (MED PRODIGY) “Containers Ship” for loading and unloading, which have WARTSILLA Engine 9L38-5940 KW with three units of Caterpillar generators model 3406, 320 KW.
Flag: PANAMA, IMO No. 9167083
Responsibilities:
Managing, Organizing and planning essential central services such as:
•All repairing and maintenance for hull, deck, and engine room in dry dock.
•Planning all routine maintenance with Chief Engineer for all machinery in engine room.
•Proving technical support and training on new equipment's
•Reporting and managing all spare parts and materials order for engine room and the deck to the company.
•Handling all shipping operations with Master of the ship.
•Follow up the crew and solve their problems.

Company industry:
Shipping
Job role:
Engineering

Duty Engineer

December 2017 - January 2019

Pioneer Egypt Shipping Agency

Port Said, Egypt

December 2017 - January 2019

Work as Duty Engineer on M/V MED PRODIGY “Containers Ship” for loading and unloading, which have WARTSILLA Engine 9L38-5940 KW with three units of Caterpillar generators model 3406, 320 KW.
Flag: PANAMA, IMO No. 9167083
Responsibilities:
*Periodic Maintenance for Main Engine and Auxiliary machines in Engine Room.
*Making Overall for main Engine, Replacing Turbine rotor, Reduction Gear, and overhaul for Generators, and Compressors.
*Maintenance for all pumps in the ship (Gear, Centrifugal, Piston, and Reciprocating pump).
*Operation for Main Engine from PLC system, or Mechanical.
*Fully aware of all alarms in PLC system with possibility of supervision to add or remove alarms with Electricians)

Company industry:
Shipping
Job role:
Engineering

Senior Mechanical Engineer

August 2014 - December 2017

Minisstry of Water Resource and Irrigation

Cairo, Egypt

August 2014 - December 2017

Managing, Organizing and planning essential central services such as:
•Managing, scheduling, and coordinating assigned real estate services
•Building and ground maintenance repairs and services
•Procurement and contract management
•Utilities and communications infrastructure.
•Preparing documents to put out tenders for contractors.
•Project management and supervising and coordinating the work of
contractors.
•Calculating and comparing costs for required goods or services to
achieve maximum value for money.
•Planning for future development in line with strategic business
objectives.
•Managing and leading change to ensure minimum desertion to core
activities.
•Checking that agreed work by staff which consists of:
*10 Engineers.
*25 Technicians
*15 Helper.
*50 Worker.

Company industry:
Mechanical Engineering
Job role:
Support Services

Service Manager

August 2014 - October 2017

Ceramic Pro Shop

Cairo, Egypt

August 2014 - October 2017

(Privet Bussniss )Working as a service and sales manager (Private Project) for Ceramic Pro Egypt shop (Car's Paint Protection) as part time.

Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Management

Service Manager

October 2015 - July 2017

Elgaraj Service center

Cairo, Egypt

October 2015 - July 2017

(Private Business) Working as a service manager in Elgraj service center for automotive service, and have very good experience in automotive diagnostic programs

Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Engineering

Maintenance Engineer

January 2011 - August 2014

Egyptian International Motors

Egypt

January 2011 - August 2014

maintenance, installation and repairing of:
Yamaha Outboard Motors, Wave Runners (Jet Ski) and Jet boats (Two stroke and Four stroke engines.).
•Yanmar Sterndrive Diesel Motors.
•Doosan Inboard Diesel Motors.
•Twin Disc productions (Gear boxes, Clutches and Torque Convertors).
•MerCruiser Drives.
•Yamaha Golf cars.
•Yamaha Motorcycles and ATV.
•Fully aware of the maintenance contracts for customers.
Successful work in a lot of maintenance contracts with large companies like Watnia Company for River Transportation, Flash Tours, and Four Seasons Hotel.
*Fully aware of the use of diagnose faults programs

Company industry:
Automotive Dealership & Distributor
Job role:
Maintenance, Repair, and Technician

Education

Al-Azhar University

January 2009

January 2009

Bachelor's degree, Mechanical Engineering

Egypt

GPA (percentage): 70%

GPA (percentage): 70%

Skills

Technical Service
Expert
Technical Service
Expert
Team Building
Expert
Team Building
Expert
Training Plans
Expert
Training Plans
Expert
Managerial Skills
Expert
Managerial Skills
Expert
Team Handling
Expert
Team Handling
Expert
REPAIR
Expert
REPAIR
Expert
CONTRACT MANAGEMENT
Expert
CONTRACT MANAGEMENT
Expert
ENGINEERING
Expert
ENGINEERING
Expert
FLASH
Expert
FLASH
Expert
MACHINERY
Expert
MACHINERY
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MATERIALS MANAGEMENT
Expert
MATERIALS MANAGEMENT
Expert
MECHANICAL
Expert
MECHANICAL
Expert
ORGANIZATIONAL SKILLS
Expert
ORGANIZATIONAL SKILLS
Expert
PLC
Expert
PLC
Expert
Technical Service
Expert
Technical Service
Expert
Team Building
Expert
Team Building
Expert
Training Plans
Expert
Training Plans
Expert
Managerial Skills
Expert
Managerial Skills
Expert
Team Handling
Expert
Team Handling
Expert

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • Reading, Sport, Research, Technical information