Director Of Operations
MNP Techs
مجموع سنوات الخبرة :21 years, 0 أشهر
• Develop creative practices and programs that identify, source, assess and hire the best talent to meet changing and evolving business needs;
• Set and lead towards a vision for exceptional talent practices at all levels of the organization to meet current and future staffing needs;
• Execute the recruitment strategy effectively ensuring the right talent is ready at the right time and influence the entire recruitment process to provide direction on talent needs;
• Understand the programmatic and operational objectives;
• Drive employee engagement in working with executive leadership to develop effective internal communications strategies, processes, tools, and training to promote morale and productivity;
• Execute talent management programs including performance management, training, total rewards and compensation
• Coach and advise on a wide range of core human resource functions including organizational design, HR policies, and best practices;
• Lead the development and execution of Human Resources strategic and annual plans in alignment with the organizational goals, and mission;
• Ensure compliance with local laws and best practices in HR and administration procedures so that they are efficient, accurate, timely, and responsive;
• Manage the Corporate Insurance policies
• Responsible for HR and Administration department budget; review and negotiate HR-related contracts and agreements; and
• Oversee all matters relating to facilities and administration, including building lease, front desk, supply resource management and records function.
Day-to-day management
• Manages the day to day operations of HR department providing guidance, encouraging teamwork and facilitating related professional work processes in order to achieve high performance standards.
• Liaises with internal and external parties at the appropriate levels to ensure smooth flow of interactions.
Recruitment
• Manage and execute the recruitment plan to attract the appropriate caliber of people to fill identified vacancies and meet the business objectives;
• Work with other managers to define their recruitment requirements and direct the hiring of suitably qualified and experience candidates
• Oversees the building, development and maintenance of a recruitment database holding candidate information to tap into for future needs and audit purposes.
Training & Development
• Develops and implements the annual training matrix in co-ordination with departments to ensure the training activities are aligned and congruent with the needs of the departments.
• Liaise with department heads and line managers to identify and analyze training and development needs, requirements and medium to ensure the most effective and relevant training is delivered;
• Oversees the designing and formulation of a training catalog
• Reviews, evaluates and reports on the effectiveness and satisfaction with training programs and modules on a continual basis providing recommendations and suggestions for further improvement to ensure training delivered is up to date and meets the evolving training needs of employees.
Performance Management
• Direct the development and implementation of a performance management process which enables accurate evaluation of employee contribution and improves the way in which managers manage performance of their teams;
• Establish the implementation of appropriate processes for identifying key performance indicators to ensure clarity of contributions expected of individuals and allow for linkages between performance and reward which is aligned with delivery of objectives.
Talent Management and Succession Planning:
• Ensure appropriate Talent management system are installed to identify talented staff and develop them for appropriate roles in the organization through a process of succession planning and development.
Employee Relations and Personnel Services
• Directs guides and oversees the handling of employee HR transactions and processes e.g., Payroll transactions, salary certificate letters, employee grievances, ad hoc requests, etc. to ensure delivery in a timely manner and meet HR service level agreements agreed to earlier;
• Provides advice and expert guidance on issues relating to Compensation and Benefits processes, employee relations matters, implementation and maintenance of the SAP system etc by acting as the central point of reference regarding HR matters.
People Management:
• Manages the effective achievement of department objectives by setting individual targets, developing and motivating staff, providing of formal and informal feedback and appraisal in order to maximize subordinate and department performance
UAE Employment/Visit Visa:
• Build a personal relation with govt. authorities. Meeting with them at Regular intervals and Public Rapport.
• Supervise, Advice, verifying all the employment visa application.
• Solution provider for any sort of discrepancies on employment visa.
• Capturing the cost of all Staff’s visa.
• Timely action to inform support staff for collection of passport stamped visa
Iraq Visa:
• Keep a personal relationship with Iraq Ambassador, Embassy to make a good reputation of company and for a seamless services.
• Supervise advice & suggestion provide to supporting staff for visa execution.
• Good rapport also with Iraq Attaché for execution of visa stamping
Other Visa: (Russia, Iran, India, Malaysia, Japan etc.)
• Keep a personal relation with embassy and other agents.
• Supervise, advice, guidance & always keep tracking for admin team work.
Air Ticketing
• Keep a good contact with selected travel agency and others.
• Approval authority for LPO & verification of ATR.
• Follow up the payment with accounts.
Telecommunication
• Keep a good contact with telecom service provider and authority.
• Troubleshoot if any case of emergency and discrepancies.
• Capturing of all expenses for those Mobile bills company settlement.
• Check, monitor the expenses & take action whenever required.
Hotel / Accommodation for Employees & Guests
• Keep a good contact with hotel industry.
• Negotiate with hotel managements for contracts, Cr terms & other facilities.
• Supervise & give guideline to the admin team.
• Take independent action for any issues or emergency case by guarantee.
Contracts for Iraq Office:
• Verify all the contracts for our Bagdad office keep tracking.
• Verify the bills from Bagdad office & forward to accounts.
• Follow up with accounts for payment.
• In our GBC, monitor of Iraqi local admin staff and advice, supervise, train and guide them for their roles in admin.
Training
• As per requirement of admin staff provides them training to understand their job properly.
• A complete back up plan in case of emergency, by introducing multi-tasking
• Training to all Admin Support staff.
• Supervise & give proper guidelines to the admin team.
Management Reports:
• Act as advisor to our top management.
• Provide the key information’s to the management with good record (data of costing, expenses, information etc.) in a presentable way.
Others:
• Weekly internal meeting by all admin staff.
• Discuss & provide the solution to admin staff.
• Supervise Stationary, Pantry, Security, Transportation, Emirates ID, Access Card, Medical, Office maintenance, Parking, Printing & Publishing, Visa, Hotel, Telecommunication, Subscriptions etc. Organize the team & put a positive attitude on them.
• Motivate the entire group to produce result.
• Changing the mind-set of our Admin Team and making them result oriented.
Day-to-day management
• Manages the day to day operations of HR department providing guidance, encouraging teamwork and facilitating related professional work processes in order to achieve high performance standards.
• Liaises with internal and external parties at the appropriate levels to ensure smooth flow of interactions.
Recruitment
• Manage and execute the recruitment plan to attract the appropriate caliber of people to fill identified vacancies and meet the business objectives;
• Work with other managers to define their recruitment requirements and direct the hiring of suitably qualified and experience candidates
• Oversees the building, development and maintenance of a recruitment database holding candidate information to tap into for future needs and audit purposes.
Training & Development
• Develops and implements the annual training matrix in co-ordination with departments to ensure the training activities are aligned and congruent with the needs of the departments.
• Liaise with department heads and line managers to identify and analyze training and development needs, requirements and medium to ensure the most effective and relevant training is delivered;
• Oversees the designing and formulation of a training catalog
• Reviews, evaluates and reports on the effectiveness and satisfaction with training programs and modules on a continual basis providing recommendations and suggestions for further improvement to ensure training delivered is up to date and meets the evolving training needs of employees.
Performance Management
• Direct the development and implementation of a performance management process which enables accurate evaluation of employee contribution and improves the way in which managers manage performance of their teams;
• Establish the implementation of appropriate processes for identifying key performance indicators to ensure clarity of contributions expected of individuals and allow for linkages between performance and reward which is aligned with delivery of objectives.
Talent Management and Succession Planning:
• Ensure appropriate Talent management system are installed to identify talented staff and develop them for appropriate roles in the organization through a process of succession planning and development.
Employee Relations and Personnel Services
• Directs guides and oversees the handling of employee HR transactions and processes e.g., Payroll transactions, salary certificate letters, employee grievances, ad hoc requests, etc. to ensure delivery in a timely manner and meet HR service level agreements agreed to earlier;
• Provides advice and expert guidance on issues relating to Compensation and Benefits processes, employee relations matters, implementation and maintenance of the SAP system etc by acting as the central point of reference regarding HR matters.
People Management:
• Manages the effective achievement of department objectives by setting individual targets, developing and motivating staff, providing of formal and informal feedback and appraisal in order to maximize subordinate and department performance
Safety, Quality & Environment:
• Complies with all relevant safety, quality, health and environmental procedures to ensure a healthy and safe work environment.
• Managing the HR Management Information System (HRMIS).
• Responsible for recruitment process. Arrange for advertisement, Contact with agencies.
• Scheduling HR Interview, make shortlist. Arrange interview with the concern department & for finalized candidates issue the offer letter.
• Collect the necessary documents for Visa processing issue.
• Contact with airlines for boarding the employee.
• Arrange the transportation to receive the employee from airport.
• Arrange the induction (General & Safety)
• Arrange the necessary training as per ISO format.
• Contact with project managers/site managers & as per their requirements mobilize the manpower.
• Maintain all kind of HR related issues; like: employee joining formalities, employee leave, employee site clearance, employee performance status, employee resign etc.
• Follow up the exp. Date of passport, security passes, labor cards etc.
• Issue necessary documents - Relieving Letter/Experience Letter/Salary Slips.
• Handled Management Informative systems.
• Collect all the information from our companies and make the progress report on daily basis.
• Always reporting to Operation manager & as per his order take necessary steps for every company
• Coordinate with all managers of the company and make a balance for each department.
• Manpower’s efficiency observes and makes the report for operation manager.
• As a computer professional, taking care for the servers, backup servers, networking & all kind of hardware related problems
• As a team member, designing the web pages as per the client requirements
• Always keep contact with clients and any updating done as per their requirements.
• Give supports to our client in any IT solutions and always informing to the IT manager.