Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Thank you. Your report has been submitted and will be reviewed shortly.
Ahtisham ul Hassan, Customer Success Manager

Ahtisham ul Hassan

Customer Success Manager·Biztekk Apps

Pakistan

Bachelor's degree, information security

Work experience

Total years of experience: 5 years, 10 months

Customer Success Manager

September 2025 - Present

Biztekk Apps

Lahore, Pakistan

September 2025 - Present

• Manage the full client lifecycle ensuring sustained satisfaction, engagement, and long-term retention across a
portfolio of packaging clients.
• Achieved USD $200, 000+ in approved sales revenue through value-driven packaging proposals aligned to
client business goals.
• Educate clients on best practices and innovations in packaging design, translating complex concepts into
actionable strategies.
• Track and report on customer success metrics including quality scores, repeat order rates, and client
feedback to drive continuous improvement.
• Gather and synthesise client insights to inform product development and improve overall customer
satisfaction.
• Utilise Cliq and Zoho CRM to manage pipelines, communications, and customer health data.
Company industry:
Printing
Job role:
Information Technology

Customer Experience Manager

August 2024 - August 2025

Jinrexu Fintech

Mae Sot, Thailand

August 2024 - August 2025

• Managed a portfolio of client trading accounts ensuring accuracy, compliance, and performance across all
account activity.
• Educated and guided clients on financial market dynamics, trading strategies, and platform features to support
informed investment decisions.
• Delivered personalised market insights helping clients navigate volatile conditions, resulting in improved
portfolio performance.
• Built trust-based client relationships driving long-term engagement and a USD $100, 000+ contribution to
overall sales revenue.
• Resolved account-related inquiries promptly, ensuring clients were fully supported throughout their financial
journey.
Company industry:
Financial Services
Job role:
Customer Service and Call Center

Fleet Manager / Logistics Heavy Haul

February 2023 - December 2024

HR Dispatch Services LLC

Bahawalpur, Pakistan •Remote

February 2023 - December 2024

• Managed heavy haul logistics fleet operations generating USD $8, 000+ in revenue per week for every new
driver onboarded.
• Oversaw full fleet operations including load planning, route optimisation, driver coordination, and broker
negotiations to ensure on-time deliveries.
• Trained, mentored, and performance-managed drivers and dispatch staff to maximise fleet efficiency and
revenue output.
• Maintained all compliance documentation including contracts, load confirmations, and regulatory records.
Company industry:
Distribution, Supply Chain & Logistics

Senior Customer Service Representative

September 2022 - December 2022

Vodafone Australia

Bahawalpur, Pakistan •Remote

September 2022 - December 2022

• Led a customer care team delivering service excellence for Vodafone Australias customer base.
• Monitored performance metrics, provided coaching, and drove continuous improvement in service processes.
• Handled escalated customer issues, resolved complex inquiries, and ensured full compliance with company
policies.
Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Telemarketing Agent

June 2021 - August 2022

Currys

Bahawalpur, Pakistan •Remote

June 2021 - August 2022

• Managed high-volume inbound and outbound calls for Currys UK, handling inquiries and delivering accurate
product information.
• Consistently met performance targets while maintaining empathetic, professional client interactions in a fast
paced call centre environment.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Marketing and PR

Pharmacy Practitioner

August 2020 - June 2022

Faisal Pharma

Bahawalpur, Pakistan

August 2020 - June 2022

• Managed medication dispensing, storage, and administration in compliance with professional and legal
standards.
• Collaborated with medical teams to support treatment planning and provided patient education on drug
interactions and dosages.
Company industry:
Medical Hospital
Job role:
Medical, Healthcare, and Nursing

Education

The Islamia University Of Bahawalpur

July 2024

July 2024

Bachelor's degree, information security

Pakistan

GPA (point): 3.51 out of 4

GPA (point): 3.51 out of 4

Skills

Customer Service

Expert

Cold Calling

Expert

English Speaking

Expert

ERP CRM

Expert

B2B Sales

Expert

Cold calling

Expert

Email marketing

Expert

Research and Analytical skill

Expert

Typing speed 65 wpm

Expert

English communication

Expert

English Speaking

Expert

English Reading and listening

Expert

Microsoft 360 office

Expert

B2B sales specialists

Expert

Dispatcher

Expert

receptionists

Expert

warehouse managment

Expert

Inbound and outbound calls

Expert

outsourcing

Expert

Sales

Administration

Expert

Management

Expert

Customer Service

Expert

Microsoft Office

Expert

Call Center

Expert

Marketing

Expert

Customer Care

Expert

Microsoft Excel

Expert

Executive Secretary

Intermediate

Accounting

Intermediate

Business Development

Intermediate

Negotiation

Expert

Team Management

Expert

Digital Marketing

Expert

Project Management

Intermediate

CLIENT SERVICES

Intermediate

CUSTOMER EXPERIENCE STRATEGY CX

Intermediate

CUSTOMER SUPPORT

Intermediate

LOGISTICS

Intermediate

TYPING

Intermediate

BUSINESS OPERATIONS

Intermediate

CUSTOMER SUCCESS MANAGEMENT

Intermediate

ENTREPRENEURSHIP

Intermediate

FLEET MANAGEMENT

Intermediate

NEW PRODUCT DEVELOPMENT

Intermediate

OPERATIONS

Intermediate

PACKAGING DESIGN

Intermediate

Data Entry

Intermediate

Human Resources

Intermediate

Operation

Intermediate

Social profiles

Personal Website
Personal Website
hrdispatchservices.com

Languages

Urdu

Native Speaker

English

Native Speaker

Hindi

Beginner

Hobbies and interests

Association Football

I thrive in activities that combine teamwork, strategy, and discovery. My interest in soccer reflects my dedication, discipline, and ability to collaborate effectively with others toward a shared goal. Exploring new destinations and traveling fuels my curiosity and adaptability,