Credit Manager
Cigalah Group
Total years of experience :13 years, 10 Months
-Communicates defined expectations which include weekly collection, critical paths for non-
routine issues, and service expectations. Will provide feedback/coaching/mentoring to
collection department staff.
-Prepares revenue cycle and financial analysis, including aged accounts (2 billions) & KPIs.
Monitors and assesses business metrics in order to refine processes and improve
efficiencies.
-Set performance goals and deadlines for the Collection department team (A round 16
members) on a daily, weekly and monthly basis that align with the larger plans of the
Collection department and the Company, primarily related to cash application speed,
efficiency and work quality of unapplied cash balances. Ensure connection and alignment of
goals and objectives at all times.
-Under the direction of the Earned Income Manager, supervise team of associates to include
staffing, training, coaching, performance management and problem resolution.
• Prepare monthly budget variance analysis for assigned business areas.
Communicate results to business areas. Provide detailed analysis to
top management on a monthly.
• Audit and analyze Accounts receivables and aging of receivables.
• Prepare and records asset, liability, revenue, and expenses entries by
compiling and analyzing account information.
• Maintain and balances subsidiary accounts by verifying, allocating,
posting, reconciling transactions; resolving discrepancies.
• Summarize financial status by collecting information; preparing
profit and loss, and other statements.
• Revise / post vendor invoices and related payments with foreign currency.
Accountant at Cigalah Group(HealthCare Sector):
Responsibilities from 05/2017 until Now reporting to Collection & Financial Manager:
•Determines and delivers necessary documentation required by the governmental customers to complete the payment arrangement process. This includes payment plan agreements, or other correspondence; including all documentation to resolve open account issues
•Communicates defined expectations which include weekly collection, critical paths for non-routine issues, and service expectations. Will provide feedback/coaching/mentoring to collection department staff.
•Prepares revenue cycle financial analysis, including aged accounts & KPIs. Monitors and assesses business metrics in order to refine processes and improve efficiencies.
•Set performance goals and deadlines for the Collection department team on a daily, weekly and monthly basis that align with the larger plans of the Collection department and the Company, primarily related to cash application speed, efficiency and work quality of unapplied cash balances. Ensure connection and alignment of goals and objectives at all times.
•Under the direction of the Collection Manager, supervise a team of associates to include staffing, training, coaching, performance management and problem resolution.
Responsibilities from 10/2016 till 05/2017 reporting to Financial Manager:
• Maintain and balances subsidiary accounts by verifying, allocating, posting, reconciling transactions; resolving discrepancies.
•Reviewing open accounts for collection efforts.
Resolves Client-billing problem and rescues accounts.
•Collect customers payments in accordance with payment due dates.
• Issuing and following up L/C & L/G and its amendments.
• Prepare financial budgets determines financial status regard forecasts Sales and Collection plan for the month.
• Monitoring the collection traffic with Customer regard their credit balance and down payment LG’s.
• Monitoring and reviewing the invoices for accuracy and completeness.
• Identifying daily and Monthly activity in bank accounts and balances reconciliation for three different banks in foreign & local currency (NSGB, HSBC & Ahli united).
• Issuing and following up L/C & L/G and its amendments.
• Monitoring exception taxation paper for free zone and petroleum companies.
• Accountable for the collection of tax related information, reporting to taxation authorities in a timely manner.
• Revise / post vendor invoices and related payments with foreign or local currency.
• Compiling and analyzing financial information to prepare entries to accounts, such as general ledger accounts, and document business transactions.
• Issuing Daily/Monthly invoices.
• Managing daily transactions and cash flow.
• prepares daily journal entries such as sales or receipts entity.
• Responsible for updating and billing client accounts.
• Preparing asset, liability, and capital account entries by compiling and analyzing account information
• Recording fixed assets and effective inventory management.
• Managing daily transactions and cash flow.
• Summarizing current financial status by collecting information for preparing balance sheet, profit and loss statement, and other reports.
• Preparing payments by verifying documentation, and requesting disbursements.
Responsibilities:
• Opening customer services at Australia, US, Canada, UK campaign.
• Coordinating a team of 6 customer services staff.
• Answering the telephone to deal with customer complaint.
Bachelor degree: Faculty of Commerce & Business Admin, English section, Helwan University. Major : Accounting (English section) Graduation Year : 2010 Grade :- Fourth year: Good 71%. Cumulative: Pass 62.08%