Total Years of Experience: 9 Years, 6 Months
January 2010
To May 2016
key account manager
at Küçükçalık Group
Location :
Egypt - Cairo
Managing Multiple Key accounts in cooperating with cross-functional &Multicultural teams.
Demonstrating knowledge of business processes and industry trends including Manufacturing, Consumer Products, and Retail.
Communicates with the company's interrelated departments including Finance, Production, and Quality Control etc. to facilitate the work flow.
Analyzing Customer data to ensure a successful customer interaction and improving decision making process.
Preparing (RFQs), negotiating price, costs, and terms of sales agreements.
Setting Business plans, forecasting & evaluating accounts' performance to ensure the account's growth.
Project management, Planning budgets, profit and loss management.
Following up inventory, ensuring on time deliveries & managing claims with quality departments
Building and maintaining strong long term relationship with the customers.
Gathering market and customer information. Identifying potential market opportunities.
Assisting in the preparation of promotional plans and marketing materials in support of new and existing products so that customer awareness of the offering is maximized.
Forecast marketing campaign growth, ROI for marketing campaigns & reports
Preparation of trade fairs and other marketing campaigns inside and outside Egypt.
Overseeing and coaching the account executives to execute on the Account strategy.
ustomer Complaints.
Demonstrating knowledge of business processes and industry trends including Manufacturing, Consumer Products, and Retail.
Communicates with the company's interrelated departments including Finance, Production, and Quality Control etc. to facilitate the work flow.
Analyzing Customer data to ensure a successful customer interaction and improving decision making process.
Preparing (RFQs), negotiating price, costs, and terms of sales agreements.
Setting Business plans, forecasting & evaluating accounts' performance to ensure the account's growth.
Project management, Planning budgets, profit and loss management.
Following up inventory, ensuring on time deliveries & managing claims with quality departments
Building and maintaining strong long term relationship with the customers.
Gathering market and customer information. Identifying potential market opportunities.
Assisting in the preparation of promotional plans and marketing materials in support of new and existing products so that customer awareness of the offering is maximized.
Forecast marketing campaign growth, ROI for marketing campaigns & reports
Preparation of trade fairs and other marketing campaigns inside and outside Egypt.
Overseeing and coaching the account executives to execute on the Account strategy.
ustomer Complaints.
January 2007
To January 2009
Sales & Marketing Senior Executive
at K.C.G EGYPT (Küçükçalık Group - Private Free Zone. 10th
Location :
Egypt - Cairo
Achieving Sales Targets. Reviewing sales performance & KPIs.
* Demonstrating & Presenting products
* Customers order management. Follow up of sales orders and ensuring on time deliveries.
Preparation of trade fairs and other events inside and outside Egypt.
Identifying product improvements or new products by remaining current on industry trends, market
activities, and competitors.
Managing customers' complaints. Proposing corrective actions.
Managing risks. Ensuring customer satisfaction.
The international Company for Biological Products S.A.E (BIOVAX).
* Demonstrating & Presenting products
* Customers order management. Follow up of sales orders and ensuring on time deliveries.
Preparation of trade fairs and other events inside and outside Egypt.
Identifying product improvements or new products by remaining current on industry trends, market
activities, and competitors.
Managing customers' complaints. Proposing corrective actions.
Managing risks. Ensuring customer satisfaction.
The international Company for Biological Products S.A.E (BIOVAX).
June 2006
To December 2007
Sales Coordinator
at The international Company for Biological Products S.A.E (BIOVAX).EgyptK.C.G EGYPT (Küçükçalık Group
Location :
Egypt - Cairo
Identifying and qualifying new sales opportunities through emailing, phones, trade shows, website, etc.
Prepared and analyzed daily and monthly sales figures, forecasting and stock levels.
Monitored competition by gathering market place information on pricing, products, new products, delivery schedules, etc. Handling customer Complaints.
Prepared and analyzed daily and monthly sales figures, forecasting and stock levels.
Monitored competition by gathering market place information on pricing, products, new products, delivery schedules, etc. Handling customer Complaints.
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