Administrative Assistant/Associate Executive
Procter & Gamble
Total years of experience :23 years, 0 Months
Working in Corporate Communications as Administrative Assistant/Associate Executive at Procter & Gamble, Pakistan.
Handling the following tasks, including but not limited to:
Communications Manager Admin support - Manage travel arrangements including visa procurement, hotel reservations, ticket scheduling, as well as overall departmental support
Calendar/Meetings - Managed meeting calendar, arrange and schedule meetings
Bills/Mail box - Execution of monthly payment i.e. Mobile bills and mail box checking
Business Contacts List - Maintenance & update - International & National contacts of all Departments (for purposes of mailing Seasonal Greetings, as well as invitation for various events)
Management Visits - Involves leading coordination during management visits, Invitation Letter issuance, visa procurement, hotel reservations, security arrangements, logistics
agenda/itinerary, lunches, dinners etc
Lunches/Dinners - Organized official, lunches, dinners
Expense Reports - Prepared Expense reports and follow up till reimbursement
Design and printing of yearly Eid cards - Working with the PR agency to design Eid cards, organize printing of cards and spearhead signatures and distribution process by working with the department admin assistants. Coordinating in developing souvenirs/gifts for events
Design and printing of bi-annual newsletter - Collection of content from different departments, consolidating the content and sharing with the agency to create drafts. Coordinating with the agency on development and finalization of the artwork by sharing P&G feedback. Obtaining approvals on final drafts from Communications corporate PR manager. Working with purchasing to create and issue PO (purchase order) for printing. Coordinating with printer for samples. Organizing distribution and mailing of newsletters
Stakeholder list management & mailings - Managing updates to the P&G stakeholders distribution list. Tracking of returns and working with Communications team members, agency and Functional SPOCs to ensure that all stakeholder contacts are kept current. Updating/compiling of lists will be done on monthly basis
Website & intranet updates, development of Eid cards, souvenirs, gifts - Updating, tracking and managing the updates to pg.com.pk and mypg.com. Coordinating with PR agencies and global team for posting of recent PRs and other stories to the websites after obtaining approvals on final stories from corporate Communications manager
Job Profile:
1. Handling any issues regarding office access.
2. Working with P&G Dubai, etc offices & over seeing entire office maintenance/facilities responsibilities.
3. Supervising transport facilities for the company/employees.
4. Assisting with office documentation for administration purposes, etc.
5. Making sure First Aid & Safety requirements are met.
6. Created and maintained employee strength and monthly/yearly fuel consumption.
Job Profile:
1. Worked in Student Services/Operations Manager in Pakistan. Setting up/handling Operations of the University in Karachi.
2. Operations/HR Management services, which include Recruitment, Interviewing, Hiring, and Training.
3. Worked alongside with the Vice-President on Student issues, helping with any and all concerns dealing with Customer Support/retention.
4. Did research on different aspects of the programs.
1. Managing the Moto-Agents/PEL-Agents across Pakistan in Karachi, Lahore, Islamabad, Multan, Peshawar and Quetta.
2. Supervising their daily activities and making sure they deliver reports on time.
3. Checking daily/weekly reports and delivering them to the Clients.
4. Coordinating with the Clients and head office (based in Dubai) on new assignments and focusing on delivering projects before the deadline.
5. Helped launch and setup a new sister company by the name of TheBTLPeople.
6. Assisted in making Presentations for Clients/Company Profile, etc.
1. Job responsibilities included making sure the Support/Billing techs deal with the clients in the most professional/productive way possible.
2. Checking for errors/making reports, etc.
3. Making sure the payments are received/invoices sent on time.
4. Assisting the Management with projects/handling Clients queries/complaints and/or suggestions.
5. Overseeing Quality Assurance/Customer Care depts.
1. Worked as an Assistant to the Manager, handling the Team and all other responsibilities in his absence.
2. Responsible for HR Management services, which included Recruitment, Interviewing, Hiring, Training of potential Business Development Executives, etc.
3. Other responsibilities included giving presentations to the Clients on the product, making/closing deals.
1. All administrative/secretarial activities.
2. Customer Service.
3. Provided Administrative support to the staff.
4. Composed and managed correspondence and travel arrangements.
5. Ensured accuracy and completeness of data to be entered.
1. Administrative Assistant.
2. Performed all duties in an atmosphere the accuracy and the ability to follow detailed orders is critical.
Position: Help Desk/Networks Division.
Provided Systems Support to the LAN users.
Installed software on faculty/student workstations from the Network.
IGCSE's in Business Studies, Computer Studies, Sociology, English Literature, etc, from The British Council, Kuwait.