Mechanical Automotive Engineer
maintenance agency Automotive
Total years of experience :15 years, 7 Months
متابعة فريق العمل وتوفير قطع الغيار الخاصه بعمليات الاصلاح والصيانه .والاشراف عليها ومتابعة شكاوي العملاء والعمل علي حلها
Key Responsibilities:
• Oversaw, managed, and enhanced performance of sales team through training, motivation, incentives, and mentoring of right talent to top.
• Proactively monitored the marketing efforts while exerting positive influence and persuasion to help resolve any problems faced by sales force.
• Delivered competitive trainings to newly hired sales staffs in order to capacitate them to better compete in the market and helped the company accomplish its business development goals.
• Generated reports on weekly, monthly and quarterly basis to review overall performance of company’s sales efforts while presenting them to top management for strategic business decisions.
• Managed, oversaw and improved day to day interactions of salesmen with customers while providing them with feedback which would help increase chances of closing sales deals by adequately fulfilling customers’ needs.
• Acted as first point contact between customers and company to look into as well as resolve their problems by following up with relevant departments.
• Supervised and inspected technical repairs with new parts installed to ensure they adequately meet customers’ requirements or needs.
• Identified untapped market segments to advise the company on introducing auto parts for these new niches which would help the company grow its market share and increase its profits over time.
Key Responsibilities:
• Responsible for overall performance and management of spare parts and auto accessories while directing as well as coordinating activities with regards to operations and sales.
• Prepared in-depth sales forecasts while keeping external market forces into perspective and delegating individual sales targets for the junior staff to accomplish.
• Offered inputs to improve quality of existing products offered in the market and meeting as well as improving minimum set customer service standards.
• Developed marketing strategies which would help increase company market share in auto parts business by successfully competing in the market.
• Proactively monitored the market to understand and decide on critical success factors involving pricing structures, profit margins, and prices of auto parts provided by competitors.
• Maintained optimum inventory levels of in-demand products by relying on authentic vendors while keeping cost of goods sold to minimum possible levels.
• Managed the work environment to maintain its organization and cleanliness while taking physical inventory to prevent theft, loss, or wastage.
• Oversaw other important aspects of auto spare parts management including coding, barcodes, sale of scrap items and security of inventory stored.
Key Responsibilities:
• Maximized contribution to annual sales targets and company’s profitability by actively developing new business opportunities.
• Coordinated sales operations on daily basis to guarantee operational excellence in coordination with company policies and guidelines.
• Identified new market opportunities for auto spare parts business expansions by collaborating with strategic business partners.
• Reviewed sales performance on monthly basis to identify and fill any gaps which may hamper the overall marketing efforts.
• Acted as first point contact for customers while identifying opportunities to up-sell and cross-sell more products.
• Maintained an updated customer database by inputting new information on prospects, sales leads materialized, and status of marketing effort with each client.
• Led the marketing and sales efforts from front while developing and training workforce to help them achieve individual and overall business development goals.
Key Responsibilities:
• Issued orders to suppliers and specialist sub-contractors for work to be carried under authorized repairs.
• Ensured the work environment fully complied with HSE standards while successfully mitigating any risks to workers health.
• Took customers repair books, noted down the details of repair orders and ensured it was completed before the deadline given.
• Inspected quality of jobs completed involving service and repair while recording them into the established system for future reference.
• Negotiated with customers on auto parts, repairs, and additional work as instructed by technicians and conveying incremental costs to customers.
• Diagnosed and rectified problems with repairs of vehicles returned by unsatisfied customers.
Key Responsibilities:
• Coordinated work assignments, set priorities, and directed work of subordinate employees to overcome technical issues.
• Identified as well as fulfilled training needs of employees by introducing new courses and workshops which would capacitate them with more technical skills.
• Prepared reports, maintained records, and conducted meetings to resolve day to day operational issues.
• Tested automotive equipment under consideration for acquisition which would help increase operational performance, reduce costs and improve efficiency.
• Performed preemptive maintenance on machines and equipment used in repairs to avoid unnecessary delays or failures which could potentially create unwanted bottlenecks.
Key Responsibilities:
• Oversaw and ensured quality of mechanical repairs offered to vehicles including buses by ensuring availability of required auto spare parts and accessories.
• Led the repair work efforts from front by directing crew of mechanics and providing them with technical advice for difficult to handle problems.
• Introduced several reforms in the spares and repair departments including installation of new assembly, sorting parts, and codification.
• Managed and improved relationship with customers by looking into and resolving their issues on priority basis.
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