Corporate Administrator
Better Homes LLC
مجموع سنوات الخبرة :13 years, 0 أشهر
Managing multiple high-priority projects with competing deadlines
· Creating reports, spreadsheets, budgets and PowerPoint presentations
· Booking and coordinating executive travel, schedules and calendars
· Handling sensitive and confidential matters with discretion
Executives establish and monitor standards for customer service in the company using a recognized benchmark, such as the International Customer Service Standard. Standards like that help executives to measure a company’s performance against industry benchmarks and identify areas for improvement. They specify individual metrics for different aspects of service, such as time to respond to an inquiry, the number of calls a representative handles in a given period of time or the percentage of late deliveries.
the work involves conducting research, surveys and interviews, compiling and presenting information.
analysing statistics, writing reports, making recommendations and developing and implementing new procedures or training.
Administrative Executive
Lantro Phils., Inc.
Ortigas, Pasig City, Philippines
June 2011 - April 2013
Administrative Assistant
Malaysia Airlines
Makati City, Philippines
November 2010 - May 2011
Bachelor Science in Tourism - CUM LAU DE San Sebastian College-Recoletos Calamba City, Laguna, Philippines April 2011