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Aira Jane Tulmo, CUSTOMER SERVICE REPRESENTATIVE

Aira Jane Tulmo

CUSTOMER SERVICE REPRESENTATIVE·PANASIATIC SOLUTIONS INC.

Philippines

Bachelor's degree, Entrepreneurship

Work experience

Total years of experience: 5 years, 5 months

CUSTOMER SERVICE REPRESENTATIVE

January 2023 - Present

PANASIATIC SOLUTIONS INC.

Bacolod City, Philippines

January 2023 - Present

Resolved issues while maintaining high customer satisfaction
Updated customer accounts and documented interactions
accurately

Company industry:
Call Centers & Customer Care Outsourcing

MARKETING ASSISTANT

January 2021 - January 2023

J MARKETING CORPORATION

Bacolod City, Philippines

January 2021 - January 2023

operations
Managed social media content and scheduling
Conducted research and prepared performance reports
Assisted with branding, promotions, and coordination tasks

Company industry:
Retail & Wholesale

Education

RIVERSIDE COLLEGE INC.

January 2018

January 2018

Bachelor's degree, Entrepreneurship

Philippines

TABAO NATIONAL HIGH SCHOOL

January 2014

January 2014

High school or equivalent, Basic Education

Philippines

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
BILLING
Intermediate
BILLING
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ENTREPRENEURSHIP
Intermediate
ENTREPRENEURSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
RESEARCH
Intermediate
RESEARCH
Intermediate
TELECOMMUNICATIONS
Intermediate
TELECOMMUNICATIONS
Intermediate

Languages

English
Beginner