Aira Mae Chezka Ituralde

• Monitors and responds to inquiries received from the Quality Assurance Specialist, Shift
Leads, Supervisors, and the Manager in accordance to targeted concern for
improvements.
• Facilitate classroom training using anagogical learning methods for new hires and
tenured from different countries.
• Strictly follow training curriculum program as mandated by the management.
• Script generation coordination, testing, and update the department.
• Ensure training records are updated and secured.
• Regularly communicate with Quality Assurance Specialist, Shift Leads, Supervisors, and
the Manager for feedback on newly deployed trainees, tenured Proofers, and new setup
in prepress tools.
• Plan improvements for succeeding classes based on feedback from Quality Assurance
Specialist, Shift Leads, Supervisors, and the Manager
• Provide feedback to trainees with Quality Assurance Specialist, Shift Leads,
Supervisors, and the Manager on their performance on a regular basis.
• Review training materials to stay abreast of current technology and methods for meeting
training needs in a cost-effective manner
• Assist in the on-going development of professional and business-related skills of the
department.
• Run tests on recent updates for materials, equipment, & application scripts for the
department.
• Reviews and checks received issues in Problem Tickets to better come up with process.
• Participates in calibration meetings together with the Quality Assurance and the
Customer Service/Sales Team to discuss process and quality related issues, provide and
collect feedback, and act on the agreed changes to processes to meet business
objectives.
• Provides technical assistance to other proofers who are unfamiliar with proofing
protocols.
• Performs other tasks as needed by the business.

• Supervising the overall Pre-press Operation (Typesetting and Platemaking).
• Monitors and responds to inquiries received from the Sales Department and Production
Department
• Regularly communicate with Typesetters, Production Manager, and Sales Executives for
the status of each job order assigned in the Prepress Department.
• Provide feedback to Typesetters and Plate makers for the betterment of their job qualities.
• Assist in the on-going development of professional and business-related skills of the
department.
• Reviews and checks received issues in production to better come up with process.
• Provides technical assistance to the whole organization.
• Types and print lay-out to all jobs that undergo proof preparation.
• Create back-up files and
• Ensure his/her work is conducted in compliance with ISO 9001:2008 requirements.
• Performs other tasks as needed by the business

• Processing customer’s contract from Microsoft Excel or raw file to SAP.
• Assisted in the new process of the Department (checking Freight Agreement).
• Sometimes assigned as the main point contact of the team