Receptionist cum Secretary
RAR Holding
Total years of experience :8 years, 11 Months
* Attending the guest via phone, email and walk in.
* Answering a busy telephone switch board with 24 lines.
* Arranging couriers for pickup and delivery.
* In charge in photocopying, scanning, faxing, emailing.
* Filing the necessary documents for the suppliers.
* Doing local purchase order using sage and focus software
* Assisting the HR department as needed.
2014 ( Company decided to close )
* Meeting and greeting clients.
* Answering, forwarding and screening phone calls.
* Arranging couriers, sorting and distributing post.
* Responsible in booking an appointment with the clients so as with the trainers.
* Respond to client’s inquiries through phone or in person.
* Maintain an adequate inventory of office supplies.
* Maintain the general filing system and file all correspondence.
2014
* Responsible in giving excellent customer service.
* Supervising the staff ensuring that food is of high standard.
* Liable in taking phone calls in a professional manner, transferring the calls to the right
person and getting the message from the guest if necessary.
* Amenable in doing the petty cash report, daily and monthly report, reporting to the
managing director, taking the minutes of the meeting and capable in doing work in
absence of the colleague.
* Rectifying the customer’s problem.
* The ability to do document filings, photo copying, fax, encoding and scanning of
significant documents of the staff and the management.
* Can do multi task and work under pressure.
* In charge in collecting the daily and monthly collection
* Authorize in depositing and withdrawing money from the bank
* Assign in entertaining the clients, computing and releasing of loans and encoding
* Perform filing, editing office memos and data management
* Assist with all other administrative
* To ensure that food is of company’s standard
* Provide the customers need
* Giving customers satisfaction making sure that customers are always first
* Greeting the guest in a nice and proper manner
5. Food Checker
- In charge in checking the food before serving it to the customers
- Making sure that the food is within the company's standard
- Hygiene is very significant to consider
- Communicating with the waiters & waitresses so as smooth flow of the restaurant is being implemented.
Degree :