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Airies Joy Mojica, Medical Administrative Specialist

Airies Joy Mojica

Medical Administrative Specialist·Optum Global Solutions Inc. (UnitedHealth Group)

Philippines

Bachelor's degree, Accountancy

Work experience

Total years of experience: 0 years, 11 months

Medical Administrative Specialist

September 2025 - March 2026

Optum Global Solutions Inc. (UnitedHealth Group)

Manila, Philippines

September 2025 - March 2026

Operations Management - Orchestrated administrative workflows for a global healthcare
provider, ensuring seamless coordination between US-based members and clinical teams.
Data Integrity - Managed high-volume patient records and billing inquiries with a focus on
100% accuracy and strict adherence to HIPAA confidentiality protocols.
System Optimization - Utilized advanced internal platforms to track, document, and resolve
complex service cases, consistently meeting KPIs for speed and precision.
Professional Correspondence - Drafted and managed executive-level communication, acting as
a primary liaison in a high-stakes corporate environment.

Company industry:
Business Process Outsourcing (BPO)
Job role:
Customer Service and Call Center

Accounting and Operations Intern

September 2024 - December 2024

Philippine National Bank (PNB)

Batangas, Philippines

September 2024 - December 2024

Financial Administration - Supported daily branch operations by managing the systematic filing
and digital archiving of financial instruments and vouchers.
Audit Support - Assisted the accounting team in bank reconciliations and ledger maintenance,
ensuring all records were audit-ready and organized.
Front-Office Coordination - Managed administrative inquiries and facilitated document flow
between departments, demonstrating high-level organizational and gatekeeping skills.

Company industry:
Banking

International Oral Speaker & Presenter

October 2024 - October 2024

Instabright Research Congress

Tagaytay, Philippines

October 2024 - October 2024

Selected to present research findings to a global audience especially Bangkok and United States,
showcasing high-level public speaking and professional representation.

Company industry:
Market Research

Education

Dr FranciscoL. Calingasan Memorial Colleges Foundation, Inc.

June 2025

June 2025

Bachelor's degree, Accountancy

Philippines

Skills

ACCOUNTING

Intermediate

ADMINISTRATIVE FUNCTIONS

Intermediate

BILLING

Intermediate

BUSINESS CORRESPONDENCE

Intermediate

COORDINATING

Intermediate

DATA INTEGRITY

Intermediate

EXECUTIVE LEADERSHIP

Intermediate

KEY PERFORMANCE INDICATORS KPIS

Intermediate

OPERATIONS MANAGEMENT

Intermediate

RECORDS MANAGEMENT

Intermediate

Training and Certifications

Certifications
Philippine Law on Cooperatives
Audit of Investments
Forex Transactions, Derivatives & Hedging
Specialized
Partnership Accounting: Dissolution & Liquidation
Advanced training
Accounting for Corporations & Receivables
Financial