Customer Service Representative
Nasser bin khaled
Total years of experience :8 years, 6 Months
to telephonic inquiries, providing quality services to customers and associates inquiring about immigration services.
•Listen attentively to caller needs to ensure a positive customer experience.
•Answering customer questions regarding immigration
•Advising customers, resolving customer complaints and issues.
•Dealing directly with customers either by telephone or electronically.
•Follow up on customer interactions.
•Keep records of customer interactions and transactions on the appropriate CRM Record details of inquiries, comments and complaints.
•Trains new hires for immigration and post licensing companies.
to telephonic inquiries, providing quality services to customers and associates inquiring about the availability of movies and events.
•Listen attentively to caller needs to ensure a positive customer experience.
•Answering customer questions regarding booking of movies and events.
•Advising customers, resolving customer complaints and issues.
•Dealing directly with customers either by telephone or electronically.
•Respond promptly to customer inquiries. Handle and resolve customer complaints.
•Follow up on customer interactions.
•Keep records of customer interactions and transactions on the appropriate CRM Record details of inquiries, comments and complaints.
•Prepare and distribute customer activity reports
to telephonic inquiries
•Providing quality services to customers.
•Answering customer questions regarding properties in Dubai.
-
-
-