Management assistant
Simoun Travel Limited
مجموع سنوات الخبرة :1 years, 7 أشهر
Personal assistant to the Managing Director with responsibilities in these areas:
• Accounts support. Assisted the accounts department by posting invoices and coordinating receipt book entries using QuickBooks.
• Manage emails, information, and other communications; answer where possible - highlight and prioritize those that need MD attention.
• Plan and maintain MDs calendar and recurring tasks, arrange appointments, organize and set agendas and action points for all his meetings.
• Collaborated with the website designer, contributing to research for posters and visuals.
• Type up notes, emails, presentations, and reports; circulate and file information effectively.
• Collaborate effectively with all staff, clients, and suppliers.
• Provide good relationship management with the client.
• Deliver timely and outstanding client satisfaction.
• Reports: Wrote down daily reports, on my tasks done.
• Researched recruitment agencies, initiated contact to we could partner for visa services.
• Umrah Visa Packages. Conducted research on Umrah visa packages, liaised with non-IATA agencies, so we could facilitate them ticketing services.
Promoted to this role as a result of demonstrating dedication and diligent effort in my previous role. Scope of duties included:
• Proficient in passport and good conduct applications
• Maintained organized recruitment related records.
• Created comprehensive candidate profiles and maintained documentation.
• Tracked and followed up on candidates documentation.
• Facilitated English IELTS exams bookings for UK visa applicants.
• Ensured high customer satisfaction and resolved issues.
• Managed HR and Accounts departments during leaves
• Covered reception duties during breaks or staff leave, demonstrating adaptability.
• Created email accounts and profiles for candidates.
• Prepared weekly progress reports to keep management informed of progress and opportunities for growth.
• Researched potential recruitment company partners, locally and internationally and also contacted prospective ones.
• Safeguarded hard-copy passports for clients securely.
• Coordinated the Managing Directors schedule and appointments.
• Maintained high standards of professionalism and confidentiality in recruitment process.
Seamlessly collaborated in Administrative and front office duties such as:
• First point of contact for all the agencys clients.
• Welcomed guests and clients in a professional and friendly manner.
• Business creation through advertising in relevant networking and social media platforms
• Managing office correspondence efficiently and timely including emails, phone calls and messaging
• Handled cash transactions and maintained registration and commission payments records accurately.
• Maintained petty cash for ad-hoc business expenses.
• Attended to queries from clients.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Maintained visitors log for entering and leaving facility for security purposes.
• Clerical duties like record management, printing, scanning documents among others.
Collaborated in facilitating proper coordination of all accounting related duties for clients as follows:
• Financial data examination, audits and returns preparation.
• Inspected the general ledger for accuracy and detection of deviations.
• Compiled and analyzed financial data.
• Managed records effectively
• Assisted with switchboard operations.
• Performed other various administrative and accounting duties as assigned.
• Collected and compiled relevant data and information related to projects and presented field data for further analysis.
• Handled administrative tasks, including logistics support for the projects, translation, interpretation, and setting up project filing systems.