aissam baidi, Team Leader

aissam baidi

Team Leader

arvato bertelsmann

Location
Morocco
Education
Higher diploma, specialized technician in computer networks
Experience
9 years, 9 Months

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Work Experience

Total years of experience :9 years, 9 Months

Team Leader at arvato bertelsmann
  • Morocco - Casablanca
  • My current job since October 2017
back office agent at Phone group
  • Morocco
  • August 2016 to October 2017

we are working to sale a life experience to users means we are agent who delete or ignore the posts and videos and images in Facebook according to Facebook policy

specialized technician in computer networks at IT Planet
  • Morocco - Meknes
  • August 2014 to July 2016

At the level of technical support

Provide technical support to computer users

Manage the company's IT infrastructure

Follow and evolve the computing device

Diagnose and resolve problems on workstations and enterprise servers

Monitor and organize the monitoring failures and interventions for users

At maintenance

Troubleshoot microcomputers, servers, network

Follow and develop operating systems

System level

Install and administer a workstation

Installing and administering a network operating system

Install and administer the application servers (mail, web server, ..)

At the network level

Design and plan the implementation of a corporate LAN

Participate in network cabling

The management and supervision of a computer network

Diagnose and resolve network problems

Install, manage and secure the assets of a WAN

Education

Higher diploma, specialized technician in computer networks
  • at iinstitut supérieur technologie appliquée
  • June 2016

specialized technician in computer networks System and network administration windows & llinux Maintenance & diagnostic Computers and networks Technical Customer Support Project management Supervision and security Building & Design Website Development c++

Diploma, Technician Maintenance Support Computers and Networks
  • at iinstitut supérieur technologie appliquée
  • June 2014

System and network administration Maintenance & diagnostic high level Technical Customer Support Supervision and security

Bayt Tests

U.S. Word Usage Test
Score 92%

Specialties & Skills

Customer Support
Cisco Routers
Sony Vegas
Adobe Photoshop
Photographer fashion models
Sony Vegas video maker
Photoshop Desinger
technical support
Maintenance technician
Supervision & Sécurité
Project management
Administration Network
Help Desk Software
Administration Windows & LINUX OS
Web Design Wordpress
Windows Network Administration

Languages

English
Expert
French
Expert
Arabic
Native Speaker

Training and Certifications

CCNA 3 Routage et commutation : Évolutivité des réseaux (Certificate)
Date Attended:
March 2016
computer network specialist technician (Training)
Training Institute:
MICRO PLANETE
Date Attended:
December 2015
Duration:
180 hours
CCNA 2 (Certificate)
Date Attended:
February 2016
Microsoft specialist windows 7, enterprise desktop support technician (Certificate)
Date Attended:
June 2016
CCNA 1 (Certificate)
Date Attended:
November 2015
Technical director (Training)
Training Institute:
TITRADIVA SARL
Date Attended:
August 2014
Duration:
200 hours
Certificat Techcamp caravan Morocco (technologies civil society leader) (Certificate)
Date Attended:
November 2014
computer network technician (Training)
Training Institute:
Infoopen
Date Attended:
March 2014
Duration:
200 hours
IT Essentials (Certificate)
Date Attended:
April 2016
Administrateur Réseau Informatique (Training)
Training Institute:
Ecole Univers Student d'informatique
Date Attended:
June 2014
Duration:
400 hours
NDG LINUX (Certificate)
Date Attended:
June 2016
Internet of Everything (Certificate)
Date Attended:
February 2016
Microsoft TS & professionnel : Windows 7 and office 2010 deploying (Certificate)
Date Attended:
April 2015
Routage et commutation CCNA 4 : Connecter les réseaux (Certificate)
Date Attended:
April 2016

Hobbies

  • Swimming
  • Photography
  • Sports