Head-Business Development
SolexPLUS
Total des années d'expérience :21 years, 2 Mois
• Heading the Sales, Marketing and Solution Development as Head - Business Development.
• Manage team of sales account managers in Jeddah and Riyadh.
• Responsible for managing a deal from lead to closure including bids and presentations delivery.
• Responsible to create new venues of business and addition of unique service offerings to the service portfolio.
Responsible to handle all marketing activities and lead design and development activities.
Responsible for the BPO business unit from defining strategy till implementation and P&L.
Lead team of business and technical managers for increasing revenue and profits.
Started new business lines through latest technology implementations and automated solutions in customer interaction.
Started HR consultancy business line to support large organizations within Saudi Arabia.
Responsible for pre-sales activities from information gathering till proposal development and deal closing.
Manage high volume interaction projects including Airlines, transportation, government etc.
Responsible for increase in revenue and profits of the company.
Identify new business ventures through alliances with multinationals.
Responsible to manage entire contact center operations of 400 seats and 700 employees.
Managing relationships with clients based in UK and USA.
Responsible for Profit/Loss of the contact center division.