Lead Network Designer (Network Engineering)
at&t communication service India Private Ltd
مجموع سنوات الخبرة :26 years, 1 أشهر
Developing and executing strategic plans for network
architecture, designing high-performance and scalable
networks that met or exceeded client expectations;
implementing cutting-edge technologies for optimum
network efficiency.
Spearheading initiatives to optimize network
performance, resulting in measurable improvements in
reliability, speed, and scalability. Implementing
innovative solutions that reduced latency, enhanced
throughput, and minimized downtime, meeting the
stringent demands of high-profile clients.
Orchestrating the implementation of robust security
measures within network infrastructure, ensuring
compliance with industry standards and regulations.
Successfully mitigating security threats and
vulnerabilities, enhancing the overall resilience and
integrity of the network environment.
Devising the strategies, information architecture and
other technology directions for implementation &
operations of client services, product support, quality
assurance and training
Acting as a technical consultant for ATT global clients,
providing guidance and support in designing and
deploying robust networks with high availability.
Directly interfacing with business customers, assisting
them in purchasing or utilizing AT&T Managed Services.
Supporting a major network migration project for
enterprise clients, ensuring successful integration and
deployment of cross-service installations.
Responsible for technical validation of solutions and
planning migration strategies, meeting both customer
expectations and internal SLAs.
Acting as a Subject Matter Expert (SME) in SDWAN &
SASE, involving the development of processes, tools, and
testing/documentation of SASE products for various
solutions (Fortinet, PA, VMware, Cisco).
Heading complete portfolio of projects including
budgeting, planning, vendor selection and execution of
programs
Exhibiting excellence in delivering strategic direction
(design, development, operations, support of IT systems
including full lifecycle of technical architecure,
infrastructure engineering, operations and IT service
support)
Front-leading IT operations including KPIs, SLA
Management, Volumes Management, Headcount &
Forecasting
Directing Global Infrastructure Teams and monitoring
their performance to ensure process efficiency
Partnering with stakeholders, leaders and target
organizations in order to ensure transparency in the
business requirements
Leading teams and providing support for SD to SASE &
SDWAN, contributing to successful role outs with 10, 000+
sites for diverse clientele (Manufacturing, Banking,
Finance, IT, etc.)
Service Delivery Support: Contributing effectively to
delivering service programs for major accounts, ensuring
client satisfaction and successful implementation.
Technical Expertise and Problem Resolution: Leveraging
extensive knowledge in diagnosing complex networking
issues, troubleshooting, and resolving intricate problems
across diverse technologies.
Project Management and Implementation: Demonstrating
proficiency in planning, executing complex network
upgrades, migrations, and supporting pre-sales activities,
contributing to project success and client engagement
Global Network Management: Successfully oversaw
Symantec WAN Network & Security operations across 48
countries, ensuring seamless functionality and security
Technical Problem Solving and Innovation: Provided
valuable technical insights, designed innovative network
infrastructure, and efficiently resolved critical issues,
contributing to optimized network performance.
Incident Management and Troubleshooting:
Demonstrated expertise in incident management, rapid
resolution of major outages, and meticulous
troubleshooting, ensuring minimal downtime and
enhanced user satisfaction.
Effectively managed the planning, execution, and training
facets of various projects.
Provided guidance, direction, and motivation to team
members in handling diverse assignments.
Proficiently configured a range of networking equipment,
including routers, firewalls, switches, and wireless
devices, optimizing their performance across multiple
brands.
Demonstrated quick resolution of customer escalated
complaints and dial-up/ networking issues by
collaborating with service providers and vendors.