Sr. Technical Associate
Global IT Services
Total des années d'expérience :2 years, 1 Mois
Global IT Services, Delhi March 2013 to Dec 2013
Sr. Technical Associate
➢ Troubleshooting and configuration of mail clients (Outlook and Thunderbird)
➢ PC optimization, installation, security, application support.
➢ Virus & Spy ware Removal.
➢ Internet connectivity and networking issues.
➢ Troubleshooting of Local and Network Printers.
➢ Solving user queries remotely
➢ Installation and troubleshooting of operating systems (Windows 7, Vista and Windows XP)
➢ Troubleshooting of MS Office.
➢ Selling of services
Akal Information System. Ltd., Delhi Dec 2011 - March 2013
Technical Support Executive
➢ Troubleshooting and configuration of mail clients (Outlook and Thunderbird)
➢ PC optimization, installation, security, application support.
➢ Virus & Spy ware Removal.
➢ Internet connectivity and networking issues.
➢ Troubleshooting of Local and Network Printers.
➢ Solving user queries remotely
➢ Installation and troubleshooting of operating systems (Windows 7, Vista and Windows XP)
➢ Troubleshooting of MS Office.
➢ Up selling
Bachelor of Computer Application, MakhanLal Chaturvedi Rashtriya Patrakarita University 2006, 1st Division
12th Standard, Central Board of Secondary Education 2003, 2nd Division
10th Standard, Central Board of Secondary Education 2001, 2nd Division