Ajay Patel, retail store manager

Ajay Patel

retail store manager

PL Tour Fairy Pvt Ltd

Location
United Arab Emirates - Ajman
Education
Master's degree, Retail management
Experience
11 years, 3 Months

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Work Experience

Total years of experience :11 years, 3 Months

retail store manager at PL Tour Fairy Pvt Ltd
  • India - Mumbai
  • My current job since April 2022

 Responsible to maximize production and sales from store operations.
 Supervise all store activities in an orderly and professional manner as to ensure
maximum customer satisfaction and to provide maximum security and protection of merchandise.
 Fulfill and supervise production functions such as: receive donated goods, direct donors
to proper location, issue receipts, sort and select merchandise, price and mark items and
perform other production functions as determined by supervisor.
 Sell goods to customers, display merchandise on sales floor effectively, provide all
necessary customer services while maintaining a pleasant and polite manner.
 Responsible for all banking functions related to the store including making bank
deposits, filling change requirements etc.
 Handle cash register functions and transactions including sales, over rings, voids,
correct pricing, inventory control and receipting to customers. Also, responsible for
register cash fund including deposits and store change fund counts and accounting for
overages and shortages.
 Responsible to perform and supervise housekeeping duties. These duties include but
are not limited to cleaning and straightening of the sales floor and production areas by
sweeping, mopping, washing and/or dusting as needed. Also attend to store safety
conditions as determined by company policy.
 Able to show my experience in achieving excellent standards of customer service by
directing and coaching the sales team and leading by example on the shop floor. This
will include my experience in motivation, training and managing Staff performance of
staff and products.
 A Customer service background is essential and completing a customer’s journey
Effectively.
 An understanding of visual merchandising which is beneficial for my growth in the
company

Retail Store Manager at Pl tour fairy pvt tld
  • India - Mumbai
  • April 2022 to December 2023
Area Sales Manager at Easy Spirit Enterprises pvt ltd
  • India - Mumbai
  • September 2019 to March 2022
Retail Store Manager at kan dfy sports pvt ltd
  • India - Mumbai
  • September 2018 to September 2019
Retail Store Manager at bagzone Lifestyles pvt ltd
  • India - Mumbai
  • January 2016 to September 2018
assistant store manager at matrix Footwear pvt tld
  • India - Mumbai
  • March 2013 to December 2015

Education

Master's degree, Retail management
  • at University Of Mumbai
  • May 2018

NA

Bachelor's degree, bsc
  • at University Of Mumbai
  • June 2012

Specialties & Skills

Store Management
Profitability Analysis
Process Orientation
Team Management
Sales Operations
Key Account Management
Operation
Problem Solving
Purchasing
Merchandising
Digital Marketing
Sales Coordination
Team Leadership
Time Management
MIS reporting
brands offers and discounts management
Retail SOP management
team management
store operations
customer oriented
communication
sales oriented
store visual merchandising
store profitability analysis
store KPI and performance meters
team motivation and leadership
process orientation
data analysis
shrinkage and inventory control
product and brand promotion management
store and staff hygiene

Languages

English
Expert
Hindi
Expert
Marathi
Expert

Hobbies

  • exploring new places.
  • playing kho-kho
  • Fishing