Ajin ماثيو, Education ERP Consultant

Ajin ماثيو

Education ERP Consultant

NIIT University

البلد
الكويت
التعليم
بكالوريوس, Computer Engineering
الخبرات
1 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :1 years, 8 أشهر

Education ERP Consultant في NIIT University
  • الهند - New Delhi
  • مايو 2022 إلى ديسمبر 2023

Assisted project manager in planning and document preparation.
- Liaised between customers and internal teams on project details.
- Ensured compliance with organizational requirements.
- Resolved client issues through various channels.
- Reported software bugs to the development team.
- Prepared and shared monthly progress reports.
- Prioritized and addressed client support cases.
- Conducted client training sessions and demos.
- Managed payment collections and daily worksheets.
- Provided prompt resolution of queries based on ticketing system priority.
- Worked closely with clients to understand their needs.
- Supported ERP system implementation at client sites.

الخلفية التعليمية

بكالوريوس, Computer Engineering
  • في Anna University – Anna University Of Technology Chennai
  • أبريل 2015

Specialties & Skills

Customer Focus
Customer Support
Quick Learning
Team Player
Communications
Management
Data Entry
Administrative
Customer Service
Teamwork
Microsoft Excel
Time Management
Team Leadership

اللغات

الانجليزية
متمرّس
الهندية
متمرّس
الملايام
اللغة الأم
التاميلية
متوسط