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Ajinkya Abruk, Vice President – COO Office

Ajinkya Abruk

Vice President – COO Office·BNY

India

Bachelor's degree, Administration And Business Administration

Work experience

Total years of experience: 10 years, 3 months

Vice President – COO Office

November 2022 - Present

BNY

Dubai, United Arab Emirates Hybrid

November 2022 - Present

Serve as PMO lead for a multi-programme portfolio, providing end-to-end governance across financial management,
project reporting, resource management, and stakeholder engagement for CIO leadership.
Project Reporting & Status Management
• Partnered with domain COOs and senior leadership to define, track, and report on strategic OKRs across the portfolio,
translating business priorities into measurable milestones and driving accountability.
• Lead end-to-end creation of Monthly Business Review (MBR) packs and Book of Work (BoW) governance reports,
consolidating portfolio financials, delivery milestones, and strategic priorities into executive-ready insights.
• Manage Risk & Issue logs - facilitate Risk & Issue identification, escalation pathways, and resolution tracking across
programmes.
• Chair and support status meetings with Program Managers, Domain COOs, and PPM teams; prepare and distribute
minutes and action trackers.
• Serve as primary interface for ad hoc analysis requested by CIO, COO, CDO, and CTO offices.
• Leverage AI tools to produce rapid, executive-ready reports and analysis within tight CIO and COO turnaround
windows, enabling faster, well-informed leadership decisions.

Project Governance & Tool Management
• Lead standardisation of portfolio reporting governance - replaced manual trackers with governed Power BI
dashboards and automated data pipelines aligned to SDLC and quality management standards.
• Leverage AI-powered automation (Power Automate, Power BI, AI-enabled Excel tools) to streamline recurring MIS
and portfolio reporting, reducing manual effort by ~40% and accelerating turnaround for leadership reviews.
• Maintain PPM, Beeline, Oracle and MAQ as primary project management and tracking tools; ensure data integrity for
portfolio reporting and audit cycles.
Financial Management & Budget Governance
• Lead budget planning, financial forecasting and actuals tracking; produce monthly CIO-level dashboards showing
month-on-month cost progression, budget vs. actuals, and portfolio health to support investment decisions.
• Manage Benefits Planning & Validation - track planned vs. realised benefits across the portfolio to support executive
prioritisation.
• Drive PPM hygiene: enforce correct capitalisation vs. expense treatment, resolve data discrepancies with Finance, and
improve auditability of project financials.
Resource Management & On/Offboarding
• Manage end-to-end resource planning, task management, and order process management across internal and
external workforce.
• Led the full hiring lifecycle by designing and implementing AI-enabled Power Apps tools and management
dashboards, improving recruitment transparency, automating key workflows through AI-driven process automation,
and reducing hiring turnaround time by 30%.

Project & Programme Planning
• Design and validate milestone planning across multiple concurrent programmes; track milestone benefits realisation
and flag deviations to leadership.
• Develop time planning frameworks to ensure delivery alignment with strategic roadmaps and annual long-range
planning cycles.

Company industry:
Financial Services
Job role:
Management

Lead Analyst – COO Office / PMO

November 2021 - November 2022

SG Analytics

Pune, India Hybrid

November 2021 - November 2022

• Built staffing and volume forecast models to support operations planning and scenario analysis, improving forecast
accuracy for resource requirements and capacity planning.
• Developed financial and budgetary reports to increase visibility into resource spend and support allocation decisions
for senior management.
• Designed employee allocation and utilisation dashboards (Power BI) to improve real-time workforce visibility and
enable capacity planning.
• Prepared leadership MIS decks and delivered operational and financial analysis to support management decision
making.

Company industry:
Financial Services

SR. MIS ANALYST

July 2019 - November 2021

EXL Services

Pune, India

July 2019 - November 2021

+ Responsible for ransiating a large amount of data info an understandable format for
upper management
+ Expert at seeing through data fo conclusions and crunching numbers
+ Collaborated closely with upper management to drive strategy through the
development and implementation of new processes using Power Bl and Excel
Dashboards
+ Created several VBA Tools and adapted them to specific challenges or requirements fo
automate repetitive tasks and accelerate workflow
+ Gained over 5 years of experience with large datasets
+ A global analytics and technology services company

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Accounting and Auditing

LEAD ANALYST

July 2019 - November 2021

SG Analytics

Pune, India

July 2019 - November 2021

| served as
Analyst
+ Provided consultation fo Operations/Account Management on staffing and volumes
utiizing staffing models for new or adjusted forecasted assumptions
+ Compiled financial information, figures, and forecasts for budgetary decision-making
+ Created visual representation of active, forecasted and pipeline employees for each
team to make them aware of their teams current situation
+ Prepared status reports for management, including financial, budgets. and expenses
reports on daily, weekly, and monthly bases
+ Worked with key stakeholders fo resolve recurring planning issues
+ A consultancy providing analytical services where | served as Lead Analyst

Company industry:
Financial Services
Job role:
Accounting and Auditing

Senior MIS Analyst

March 2016 - November 2021

EXL Services

Pune, India Hybrid

March 2016 - November 2021

• Built and deployed Power BI dashboards and VBA/Excel automation tools to reduce manual effort and improve
reporting accuracy for operations and finance teams.
• Translated large transactional datasets into actionable insights for senior leadership, supporting workforce planning
and project prioritisation.
• Implemented process automation using Power Automate and Excel to streamline recurring reports and improve SLA
adherence.
• Standardised governance and reporting frameworks to strengthen compliance, transparency, and operational
controls.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Accounting and Auditing

MIS ANALYST

March 2016 - July 2019

EXL Services

Pune, India

March 2016 - July 2019

+ Created the budget and SLA/KPI Mastersheet for upper management
« Timely reporting of MIS reports to communicate current challenges and forecast workflow
+ A global and technology services company

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Accounting and Auditing

Education

MGU

May 2016

May 2016

Bachelor's degree, Administration And Business Administration

India

MG University

January 2016

January 2016

Bachelor's degree, Business Administration

India

Skills

PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT OFFICE PMO
Intermediate
PROJECT MANAGEMENT OFFICE PMO
Intermediate
FINANCIAL ANALYSIS
Intermediate
FINANCIAL ANALYSIS
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
AUTOMATION
Intermediate
AUTOMATION
Intermediate
DECISION MAKING
Intermediate
DECISION MAKING
Intermediate
OPERATIONAL PERFORMANCE MANAGEMENT
Intermediate
OPERATIONAL PERFORMANCE MANAGEMENT
Intermediate
INNOVATION
Intermediate
INNOVATION
Intermediate
FINANCIAL STRATEGY
Intermediate
FINANCIAL STRATEGY
Intermediate
PROJECT COLLABORATION
Intermediate
PROJECT COLLABORATION
Intermediate
BUDGETING
Intermediate
BUDGETING
Intermediate
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
CORPORATE STRATEGY
Intermediate
CORPORATE STRATEGY
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
FINANCIAL FORECASTING
Intermediate
FINANCIAL FORECASTING
Intermediate
FINANCIAL MANAGEMENT
Intermediate
FINANCIAL MANAGEMENT
Intermediate
FINANCIAL SERVICES
Intermediate
FINANCIAL SERVICES
Intermediate
LINKEDIN
Intermediate
LINKEDIN
Intermediate
PROJECT PORTFOLIO MANAGEMENT
Intermediate
PROJECT PORTFOLIO MANAGEMENT
Intermediate

Languages

English

Beginner

Hindi

Beginner

Marathi

Beginner

Training and Certifications

Certifications
Certified Scrum Product Owner (CSPO)
Certified Scrum Master (CSM)