Customer Service Team Leader
Confidential
Total years of experience :13 years, 7 Months
Team Leader of local Maintenance team, responsible for for the Middle East.
Create, plan and execute efficent PPM strategys.
Create and manage training plans for maintenance team.
Communicate with customers, to react to any customers need and to achieve maximised customer satisfaction.
Optimization of work strategy, to reduce company's expenses and to create efficient maintenance and repair standards, while assuring highest quality to customer.
Performing HSE and System Operator Audit's to customer and own employee's.
Providing opinions and advice to Project Manager, regarding risk management, HSE, possible issues, etc. Based on my high- on site and hands-on experience level.
And much more.