Travel Counselor
Carlson Wagonlit Travel
Total years of experience :2 years, 7 Months
Effective management of customer relation operations and ensuring maximum customer satisfaction through providing quality service and ensuring adherence to service quality norms.
Travel Counselor for business and leisure clients and advising them with best possible tour itinerary, airline ticketing, car and hotel.Attending to inbound inquiry calls from customers and providing them solutions and information. Making calls to airlines for confirmation.Handling corporate account and selling priority and preferred airlines as per the company policies. Making domestic and international air ticket, hotel bookings, cab transfers for business and leisure travelers all over world.
Bachelor in Travel and Tourism Management 2009 George College, Kolkata.
I.S.C from Vidya Vikash Academy, Darjeeling 2005
I.C.S.E from Vidya Vikash Academy, Darjeeling 2003