أكبر خان

• Lead consultant for multiple F&B start-ups, offering turnkey solutions from concept development to operational launch.
• Provide expertise in layout planning, menu engineering, SOP development, and authority approvals.
• Successfully launched 5 F&B concepts across Dubai, achieving operational readiness within 3-6 months per project.
• Advise clients on compliance with Dubai Municipality and Civil Defense regulations.
• Deliver P&L projections, operational budgets, and staff training programs.
• Leverage AI tools (ChatGPT, Claude, DeepSeek, Grok) to accelerate market research, competitor analysis, business
plan development, and operational documentation.

• Managed 60+ F&B kiosks and outlets across Global Village representing international and local cuisine brands.
• Drove 15% year-on-year revenue growth through operational optimization and vendor partnerships.
• Led the planning, development, and launch of new F&B concepts each season.
• Developed and implemented SOPs for food safety, quality control, and customer service.
• Monitored P&L across all outlets, achieving 10% cost reduction through strategic procurement.
• Oversaw compliance with Dubai Municipality and Civil Defense standards across all outlets.
• Managed a diverse team of 200+ staff across seasonal operations.
• Received Certificate of Appreciation for 5 consecutive seasons (2018-2023).

• Managed full store setup and operational launch in Baghdad within a project-based assignment.
• Led staff recruitment, training, and operational readiness within a 2-month timeline.
• Successfully launched the store on schedule, achieving operational break-even in 3 months.

• Oversaw daily operations and P&L management across multiple locations.
• Led 3 new store openings, achieving profitability targets within 6 months.
• Enhanced menu offerings, increasing average guest spend by 8%.
• Drove customer satisfaction scores to 95%+ through service excellence initiatives.
• Managed staffing, training, and vendor relationships across all locations.

• Supervised outlet operations, inventory management, and hygiene standards.
• Implemented cost control measures, reducing operational waste by 10%.
• Maintained compliance with food safety regulations.

• Led high-volume outlet with full P&L responsibility, managing a team of 50+ staff.
• Increased profitability by 12% through waste reduction and cost optimization strategies.
• Achieved 95% customer satisfaction scores through service excellence programs.
• Reduced operational waste by 15% through inventory management and portion control.
• Achieved 9/10 HR Compliance Score consistently; recognized as Best Restaurant Manager - India
Performance 2013).
• Completed leadership programs: Get Ready to Lead and Train the Trainer (2012).

• Managed daily operations across multiple café locations.
• Implemented team training programs, improving staff performance and retention.
• Increased revenue by 10% through targeted marketing and operational improvements.
• Consistently achieved budget targets and operational KPIs.

• Oversaw shift operations, team coordination, and guest service in a fast-paced QSR setting.
• Maintained food safety standards and operational efficiency.
• Trained and mentored new team members.
• Won Pizza Hut Champs Challenge (2006) for operational excellence.