Information Systems Engineer
Lumen
Total years of experience :0 years, 0 Months
Joined in Lumen Technologies to support their mission critical Billing systems that deployed over three Mainframe data centers. Proactively ensured the highest levels of systems and infrastructure availability. Performed data center tasks including fix, deployments, decommissions of application programs. Managed and monitored all installed applications. Monitored application performance for potential bottlenecks, identified possible solutions, and worked with developers and vendors to implement those fixes. Provided 2nd and 3rd level support.