IT Manager
Everstyle Trading LLC, Al Qasb
Total years of experience :3 years, 6 Months
all IT activities of the
organization including networking
and Epicor ERP.
Pre-sales and Business development.
Business Proposal Preparation.
Risk Management | Change Management.
Application Development.
Office Administration.
Well acquainted with Software Development Life Cycle (SDLC).
To bring IT operations to successful performance through political sensitivity.
Strictly following policies and procedures of PMO.
Planned and utilized all available resources for increased profit of the company.
Ongoing PMP, ITIL.
Web domain hosting, administration and SEO Operations.
Conducted Technical and Hr Interviews.
Team Training, Mentoring and Evaluation.
Delegation of tasks to employees as well as monitoring their works.
Software Testing.
Involved in critical decision making of the company.
Client and Vendor Management.
Project Documentation.
Coordinated multiple projects and observed deadlines.
End User Training.
Processes Involved -
• Requirement collection, Use-case Modelling, Database Design, Preparing Documentation, and Web developing -Php Yii framework
• Analyzing the software specifications and other design document.
• Test scenario preparation-functional, security and performance related.
• Preparation of test cases, execution of the same.
• Interactions with Dev leads, architects and stake holders
• Involvement in project management meeting.
• Training for new members
• Documentation and knowledge sharing.
Worked on Php Yii Framework.
Features of a CRM/ERP Projects Involved:
Manage leads arrived or customer complaints.
Assign employees for different tasks.
Allowing effective communication between admin and customers.
Manage Purchase and Sales.
Generating individual and MIS in PDF as well as Excel.
An Inventory Application -
This project was developed in C# using Visual studio and SQL Server. It handles all the aspects of a Point of Sale Desktop application including Purchase, Sales, Return, Refund, Exchange, Transfer etc. of different products.
Defect Reporting, follow up and Retesting
• Database Design, writing stored procedures, Sql functions and Triggers.
• Coding and Testing of Purchase Module that includes Order, Goods Received Note, Goods Return
Voucher, Purchase Invoice forms and generated Rdlc Reports. Involved in Accounts module.
Developed MIS Reports.
Reason for leaving: Arrival of a better opportunity.
Worked on 2 Projects
1. CRM Project -
Software Development, in Visual Studio 2012, C# & SQL Server || ASP.Net MVC 3
2. Installer & Registry level Application - Win32 C++
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Some Important Processes
• Involved in Development of a CRM Website for the Company to maintain the Sales and Marketing of its Software Products.
• Modelled the Software Requirements using Use-cases.
• Divided the system into different Modules for better performance and Change Management.
• Selected and Used Model-View-Controller Architecture as it supported development of effective interactive information systems for Website.
• Done coding of the website using C#.Net and C++
• Made effective Test-Cases and successfully Executed all of them and Rectified Errors.
courses: IELTS Academic – Overall 7 – In 2016 * PMP | ITIL – Training ongoing.