Analyst
Allscripts
Total years of experience :17 years, 7 Months
Windows Technologies - Server (2003, 2008, 2012) systems
Virtualization - VMware Technologies, Knowledge of Hyper-V, Knowledge of Citrix
Antivirus Products - McAfee, Symantec
Patch Management - WSUS, VMware Update Manager, Landesk
Backup - VMware Data Protection
Took a break for studying VMware Virtualization Technology and its
Certification
Roles and Responsibilities
Managing Windows (2003, 2008), Citrix Presentation server 4.5 & 5.0 and Hyper-V Virtual Servers
Management of Citrix Servers through Xen Center 5.6 and ILOs
Patch management through Landesk
Maintaining Active Directory user accounts, groups and permissions for data access.
Managing print services and user access.
Management of Symantec Antivirus.
Managing server hardware models such as HP Proliant BL460CG7, HP Proliant DL380G7.
Managing and maintaining Citrix clients (Thin clients, Wyse and Linux based Thin clients) and
publishing applications.
Scheduled backup is taken by MSL 900 tape library using HP data protector software.
Logging and resolving of all IT related calls through Incident Management System.
Taking care of remote desktop connections through Windows RDP, Landesk and TeamViewer.
Applying software updates and patches to servers / client computers.
Coordinating with Vendors for new requirements and repairs.
Managing and maintaining IT Asset inventory through Landesk
Took a break for completion of new house
Roles and Responsibilities in Al Hilal Bank, UAE
Maintaining Active Directory user accounts, groups, Printer access and shared folder access to users
Managing and maintaining ILOs and Monitoring Servers.
Monitoring server performance by using Windows performance tool and logs & alerts
Applying software updates and patches to servers / client computers
Taking care of remote desktop connection through Microsoft, Landesk and TeamViewer.
Logging and resolving IT related calls through IMS.
Roles and Responsibilities in Dubai Islamic Bank, UAE
Installing and configuring
o Microsoft Windows XP and Windows 2000 Professional.
o Microsoft Outlook 2003, 2007 and 2010.
o Network printers and scanners.
Antivirus for laptops, desktops and ATM machines.
Logging and resolving IT related calls through HP Openview.
Taking care of remote desktop connection through Microsoft, LanDesk and TeamViewer.
Activating network ports and configuration of IP phones.
Cloning of Laptops, PC’s using Norton Ghost.
OS Installation and checking patches of ATM, CDM and CCDM machines.
Providing application supports for iflex, Tandem, Finnone, Treasury Dealing Systems, Sigcap, Web
Applications, SWIFT, Power Card etc on client side.
Roles and Responsibilities
Installing / maintaining / trouble shooting: Laptops, Computer Hardware’s, Network printers, Scanners
and various IT hardware equipment’s.
Providing technical support to customers and branch office.
Installation of software’s, updates and patches to servers / client computers.
Upgrading hardware devices on Laptops/Computers/Printers/Scanners.
Managing and maintaining Inventory.
Extra Activity
Academic Credentials
Certifications
courses: Information Technology Infrastructure Library) ID- 4544048 VMware – VCP on vSphere 5. ID-224920529. CCNA (Cisco Certified Network Associate). ID - CSCO 11328731.
courses: Information Technology Infrastructure Library) ID- 4544048 VMware – VCP on vSphere 5. ID-224920529. CCNA (Cisco Certified Network Associate). ID - CSCO 11328731.
Boeing 737-800 Aeroplane Simulator. Those skills in Hardware, Programming and Project management can be viewed in this below link