Technical Support Engineer
Computer Network Systems
Total years of experience :8 years, 2 Months
senior technical support Engineer
Received quarterly and monthly awards as the best performer for
the year 2019 with Accel front line.
Port channel, Stacking, Inter vlan, port security, Dhcp pool, port binding.
Windows server Maintenance & Support.
IT Enginner
ITHC (Kuwait)
Working on Cisco switches & routers.
Manage L2-L3 router & L2-L3 Switch.
Visit client location for troubleshooting device issue.
Manage network printer Configuration & Troubleshooting.
Manage client Network like LAN & Wireless.
Provide technical support through remote.
Web Prolific Account Software Cerate User & Software Support.
Touch Software Support (cash counter software)
Smart tale Software & Interface (phone).
Inn-series Software (application software for Restaurants).
Surfer- sonic (to manage bandwidth speed)
Tear station (live server backup)
Access- point (Cisco).
Bio matrices (attendances). Maintenance of hardware & software.
Responsible for all types of hardware,
Outlook troubleshooting.
Basic software installation. Working on AD.
networksupport
courses: Part Time Diploma in