Warehouse Manager
Saudi French Company for Duty Free & Management
Total years of experience :12 years, 7 Months
Strong knowledge of warehousing Key Performance Indicators (KPIs).
Maintained discrepancy level of 1% as per company policy.
Conducted Stock take on quarterly basis for all divisions, (Gastronomy, Confessionary, Art of living, Souvenirs, toys, Perfumes, Cosmetics, Care and Fashion products).
Delivering the goods to stores on daily basis to maintain the threshold.
Achieved an inventory record accuracy of 95% or higher by implementing a more robust cycle counting process and still improving.
Administered logistics of multiple shipments in one day and delivered best outcome. Improved productivity by reorganizing and streamlining warehouse operations. Established new inventory guidelines and trained staff. Allocated necessary space for stock rotation and assisted with proper LIFO process. Secured company assets by verifying and auditing Inbound shipments with discrepancy. Utilized SAP, Outlook and MS Office software to provide accurate product and financial reporting. Analyze discrepancies and take action to ensure 100% reconciliation of inventory. Maintained 99% on time delivery of all high priority stock based on store replenishment request.
Maintain and Updating Air shipment standard operating procedures.
Maintain records of all goods shipped, received, and stored.
Checking import & export documentation to determine cargo contents, using SAP system.
Keeping follow-up with the venders and end users, providing support and expediting services to end users.
Support customers aiming to achieve On-Time deliveries.
Responsible for providing weekly and monthly reports, focusing on root cause analysis for late deliveries of Materials, On-Time Deliveries and other key indicators.
Utilizing E-commerce to enable real-time tracking of goods.
Dealing with special arrangements for transporting delicate cargoes, such as Mix Material, Food and Medical supplies.
Recording the dispatched material in LSR and gate passes to create completion certificates for billing.
Recording shipments using IBM AS/400 (CONTROL) on daily shipment arrival.
Used SAP for multiple functions to include inventory transactions, shipping, reports, and daily queries.
Coordinated logistics of all facilities including importing, exporting, and process standardization.
Established documentation system in order to improve order fulfillment accuracy, materials traceability and overall department efficiency.
Reported weekly KPI's to Logistics Manager including, FIFO Accuracy & Reservation Timing Metrics.
Complied on warehousing, material handling, and documentation requirements by enforcing adherence to protocol and advising management on needed actions.
Maintained receiving, warehousing, and distribution operations by developing and executing integrated, realistic and detailed project plans to allow for successful project delivery.
Allocated necessary space for stock rotation and assisted with proper FIFO process.
Utilized SAP, Outlook and MS Office software to provide accurate product and financial reporting.
Identified areas for improvement & communicated daily results to upper management.
Monitored associate productivity and coached accordingly & Implemented new procedures to help improve performance of multiple departments.
Increased efficiency by over 10% in my direct reports.
Developed leadership skills in order to manage the day-to-day operations.
Communicated with bosses and team members to determine priority of tasks.
Coordinate entire shipping process from customer order to delivery. Ensure customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority.
Complete daily inventory control based on part count variance. Analyses discrepancies and take action to ensure 100% reconciliation of inventory.
As Team Leader, maintained warehouse staff job results by coaching, counselling, and disciplining employees; while planning, monitoring, and appraising job results.