Special Officer to CEO
4U Group
Total years of experience :18 years, 0 Months
- Analyze, consolidate, and present progress reports of all branches to top management and subsequently advise branch managers on next steps.
- Manage and coordinate project teams to complete all project phases as per business and technical specifications within stipulated timeframe and budget.
- Conduct corporate planning with focus on performance optimization and organizational structure.
- Establish and maintain excellent channel of communication with suppliers and other stakeholders.
- Act as key person to resolve major legal disputes within organization.
- Review and finalize budget for all Government-related fees .
- Review employee appraisals for CEO approval.
- Structure and implement work plans and review employee annual leave requests.
- Directed, monitored, and evaluated activities of all staff under supervision including employee work documentation, insurance, and labor force living quarters.
- Prepared and obtained approval for salary structure and employee benefits.
- Reviewed and approved annual leaves.
- Handled all employee inquiries and grievances.
- Prepared department spending reports.
- Reviewed and assessed department budget
- Acted as custodian of confidential company data.
- Reviewed, updated, and maintained proper filing of forms, HR system, and performance appraisal forms.
- Updated and implemented company HR policies as required.
- Ensured all procedures comply with company standards and policies.
- Full knowledge of e-government websites Moqeem - MOL- GOSI - Absher Taqat -musaned - etc…)
- Acted as point of contact with all regulatory bodies
- Reviewed escalations and addressed enquiries from front and back office
- Provided authorization for clients requesting for additional credit
- Expedited troubleshooting for Visa and MasterCard issues
- Handled customer service including verifying customer details for fraud prevention
- Prepared daily reports on sales and cancellations
- Provided daily reports for project managers.
- Facilitated clear lines of communication between managers and field technicians, as well as between project owners and clients.
- Monitored and evaluated performance of field technicians.
- Prepared team work shifts.
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