Digital Marketing Specialist
Sodfa Trips
مجموع سنوات الخبرة :6 years, 10 أشهر
Achievements/Tasks
• Perform social media engagement activities to include crafting, posting, and tracking posts across various social media platforms (e.g. Facebook, Twitter and Instagram) as directed in support of our social marketing initiatives.
• Increased the overall "likes" on the departments Facebook page.
• Fielded an average of 50 customer service calls per day.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Maintain daily activity and social interactions across all social media platforms.
• Creative and engaging writer able to adhere to project's guidelines for tone/voice and in keeping within social media platform restrictions.
• Proficiency with Microsoft Professional Office Suite, text editing and basic data manipulation.
• Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification.