Training and Consultant
Self Employed
Total des années d'expérience :28 years, 10 Mois
Project Management
Strategy Management
Balanced Scorecard
Six Sigma
o Develop and supervise strategic plans for the bank and all departments
o Supervise PR, Marketing, product development and procedures department
o Develop new products and upgrade current products and services
o Implement quality management methodology and approach
o Head of HR committee
o Supervise training plan (Annual plan, and follow-up with training section)
o Develop SOPs for all bank departments
o Develop new products and marketing plans
o Enhance the quality of services for customer and operation levels
o Prepare the strategic plan for the next four years at the bank level
Project Management
Process Reengneering
Direct Manager for Call Center
Coordinate with IT to Develope
* Online Banking
* Customer RelationShip Management
* Cards
Six Sigma
- Executive Manager for the IT Dept.
- Strategic Management
- Bussiness development
o Projects Management
- Planning
- Deliverable analyzing (WSB)
- Time Management
- Resources Management
- Communication Management
- Risk Management
o Development for new Systems
o AS400 (i5 Version) Administrator
o Maintainance for current systems
o Follow up for requirments/Troubleshoots
o Coordination with other departments
As a member of a team we have developed and deployed a system to select beneficiaries for housing units according to a pointing system, also I was responsible for reporting
Attending (Thesis Phase) I have completed courses and comprehensive exam
Attending (Thesis Phase) I have completed courses and comprehensive exam
It Track