Engineer support BSS
Ersal solutions
Total years of experience :10 years, 3 Months
Responsible to provide the care for all BTS&BSC
.HW/SW
Day to day interaction with Sabafon team to solve
.technical issues in the network
( L1 support to customer(SabaFon Company
in Yemen ) over RESOLVE, following up on
escalated
cases (TCP/TA) and providing solutions within SLA
troubleshooting cases, implementing work around
.provided by L2/L3
Generating Network Health reports on weekly
biweekly and monthly basis
Technical Support to customer team in cases of
Minor, Major and Critical Outages.
Escalation, Maintenance and Clearance of any
Major, Minor and Critical Alarms in the System.
Full on Coordination and Rectification of Issues in
.co-ordination with high support in NOKIA
BSC Alarm analysis, troubleshooting and preventing fault propagation and to ensure network availability
Troubleshooting and Provide Solutions for HW/SW
.related Issue’s in BSC’s
Co-ordinate with customer team to work properly
Provide support to field Engineer in different
.activities and fault restoration
Coordinate with circle team to planned activities
.as per requirement
Responsible to do BSC&BTS HW/SW Upgrade for
.flexi BSC&BTS and mulitradio BTS10
. Troubleshoot sites after BSC&BTS Upgrade
Months experience working as Telecom
Implementation Engineer with Telecommunication
Services Network ( a subcontractor working fo HUAWEI
Responsibilities
To supervise the sites regarding Installation.
Microwave Commissioning, Microwave Alignment, GSM
Installation & Commissioning, Alarm testing, Cross Connection, Media Patching, Integration, soft launching, Troubleshooting Partial Acceptance Test (PAT)Visit, PAT
& Final Acceptance Test of Sites
Installations & testing and alignment Microwave radio
new links RTN 605 &950 .Links IDU/ODU’s Huawei
Sabafon Yemen operator
* Installation, Commissioning and Integration of
Huawei BTS3900 (with project for MTN Yemen Operator
Responsible to swap 30 links Alcatal with
RTN HUAWEI with project for MTN Yemen operator